Job description
Fascinated by the future and captivated by technology? Smart, driven and want to make a difference in the world? You will fit right in.
By joining one of our teams at Visa Payments Limited, a division of Visa Inc since 2019, you’ll have an opportunity to shape the payments experience globally. Being part of Visa, the world’s leader in digital payments technology, our mission is to connect the world through the most creative, reliable and secure payment network, enabling individuals, businesses, and economies to thrive.
Visa Payments Limited is a financial technology business that provides cross-border payment processing services to banks and payments businesses across six continents through its global network.
Individuality fuels our brand and our global team – we are proud that we are a talented team of 18,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life both within and outside of the office, and whether it is taking advantage of agile work schedules or our wellness programmes, Visa Payments Limited and Visa Inc. respects and encourages meaningful work/life balance for everyone.
If you think you could support the Visa family by joining Visa Payments Limited as a Operations Analyst, we want to hear from you.
You're an individual. We're the team for you. Together, let's transform the way the world pays.
- Daily execution of payments, including Faster Payments, International Payments/SWIFT, ACH domestic payments, and global real time payment schemes, in line with the agreed cut offs for JIT
- Manage the correct allocation of incoming liquidity within agreed times scales
- Investigate and correctly resolve payment exceptions, (e.g. rejections, returns, failures, etc.)
- Correspond and liaise with Network Partners through email, telephone, and the SWIFT network to resolve issues as quickly as possible and minimise service/client impact
- Develop an in-depth understanding of the payments platform and our global network of Payment Partners
- Actively seek to improve processes, workflows and tooling
- Support the identification, management and resolution of service affecting incidents
- Manage your time effectively to ensure all critical tasks are completed and deadlines achieved
- Collaborate with Compliance to ensure payments are not delayed and cut-off times are achieved
- Collaborate with Treasury to support the daily liquidity management process
This role is on a shift-based rota and will require the candidate to commit to the following: Early shift 08:00 -16:00, day shift 09:00-17:00 and late shift 10:30-18:30 on a weekly rotation basis. This role will also include bank holidays and Saturday working if required by business needs. As this is a Hybrid role the successful candidate will be required to attend our London office 2 - 3 times per week.
- Able to communicate and present information effectively to colleagues and management
- Focussed on sharing, participating, and contributing to the whole teams’ efforts
- Proficient knowledge of Word, Excel, PowerPoint and Visio desired
- Knowledge of domestic and international payment guidelines, scheme rules and regulatory framework
- Understanding of reconciliation processes and statement reporting
- Working knowledge of AML procedures
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.