Patient Co-ordinator

Patient Co-ordinator Barnsley, Yorkshire and the Humber, England

Victoria Medical Centre
Full Time Barnsley, Yorkshire and the Humber, England 10 GBP HOURLY Today
Job description

SHIFT PATTERN

MONDAY - 16:00 - 20:15
WEDNESDAY - 08:00 - 16:00
FRIDAY - 13:30 - 19:00

JOB PURPOSE

The purpose of this role is to:

  • Assist the practice team and project a positive and professional image to patients, visitors and outside agencies, either in person or via the telephone
  • Receive, assist and direct patients in accessing the appropriate service of healthcare professional, in a courteous, efficient and effective way
  • Undertake a variety of administrative duties to assist the smooth running of the practice, including multiple clerical support to clinical staff and the practice team
  • To convey effective, concise communication between patients, the primary health care team, secondary care, and other outside agencies

DUTIES AND RESPONSIBILITIES

The duties and responsibilities to be undertaken by members of the administration team may include any or all of the following. The duties will be varied. Direction will come from the Practice Manager and the Deputy Practice Manager.

  • Opening and locking the premises – following practice protocol
  • Manage a busy reception, dealing with multiple patient queries
  • Manage the busy switchboard dealing with multiple patient queries politely and promptly. Re-direct calls appropriately and pass on messages in an accurate manner
  • Book interpreters for patients requiring assistance with language
  • Book patients appointments with clinical staff
  • Maintaining the practice appointment system – following practice protocol
  • Respond to all queries and requests for assistance from patients and outside agencies efficiently and concisely
  • Request and booking of ambulance to be carried out – following practice protocol
  • Record home visits – following practice protocol
  • Dealing with medication requests and queries
  • Handling samples for pathology testing
  • Process repeat prescriptions where necessary – following practice protocol
  • Liaise with doctors and attached staff
  • Report requirements for any stationary as stocks reduce
  • Processing of incoming and outgoing mail
  • Scanning letters
  • Filing all correspondence in strict numerical and alphabetical order
  • Computer data entry
  • General tidiness of their working area

The successful candidate would be expected to work alongside their team members during extended opening hours. They would also be expected to be flexible for overtime cover over and above their set rota covering at short notice.

Job Type: Part-time
Part-time hours: 17.25 per week

Salary: £10.00 per hour

Benefits:

  • Company pension
  • Free flu jabs
  • Free parking
  • On-site parking
  • UK visa sponsorship

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends
  • Overtime

Application question(s):

  • Have you received at least 2 Covid-19 Vaccinations?
  • Are you flexible for overtime to cover shifts during our opening hours above your contracted hours including short notice?

Education:

  • GCSE or equivalent (required)

Work Location: In person

Application deadline: 18/03/2023

Patient Co-ordinator
Victoria Medical Centre

Related Jobs

All Related Listed jobs

Care Assistant/HCA
Medical24 Llanidloes, Wales 10.5 - 12 GBP HOURLY Today

All relevant right-to-work documentation if required. A minimum of 6 months of experience in a healthcare setting based in the UK.

Healthcare Assistant
Kent and Medway NHS and Social Care Partnership Trust Maidstone, England 20270 - 21318 GBP ANNUAL Today

Deliver an effective and competent level of care under the guidance and supervision of the associate workers, senior associate workers, qualified nurses and

Production Operative
Greggs Glasgow, Scotland 10.6 GBP HOURLY Today

Youll have a passion for quality and follow all the correct processes and procedures to ensure the best products are made and our customers are satisfied.

Station Control Assistant
Network Rail Edinburgh, Scotland 24440 GBP ANNUAL Today

Report equipment faults to the appropriate system owner/maintainer in a timely manner, maintaining a record of each fault occurrence.

Care Assistant
Lifted Care Bath, England 11.05 GBP HOURLY Today

Covid vaccination is essential (2 doses minimum). Have a smartphone with access to data to use our technology. Starting at 11.05 per hour.