Junior BI Support Analyst Sunderland, North East England, England
ScS - Sofa Carpet Specialist
Full Time
Sunderland, North East England, England
24574 - 39134 GBP ANNUAL Today
Job description
Description
We are looking to recruit a Junior BI Support Analyst to join our Reporting Team. This is an exciting role in the business and will give the successful candidate the opportunity to learn and achieve personal growth within a fast paced environment.
As a Junior BI Support Analyst, you will be responsible for assisting the Reporting Team in the development and administration of high performance reporting mechanisms. You will have the opportunity to work alongside an experienced team of senior BI/SQL developers and receive training from them on any subjects of interest to you.
What does the role involve?
- Perform 1st line support for the Reporting Team involving tasks such granting access, creating report subscription, assigning licences, support data extractions, create / amend power bi reports.
- Diagnose user issues and channel the request to the appropriate queues.
- Support the team with Report development involving tools like SSRS, Power BI
- Support the Manager with Sprint Planning activities by managing the ticket efficiently and also by producing trend reports
- Be able to participate agile team activities
- Prioritisation of tickets by interacting with various department internally and externally
- Participate in data reconciliation activities using Excel, SQL based tools
Who are we looking for?
This role would be Hybrid with 2 days in our Customer Support Centre and 3 days at home.
- Some awareness and understanding of Microsoft BI technologies, including SQL SERVER, TSQL, VISUAL STUDIO, .NET, SSAS, SSIS, SSRS, AZURE and POWER BI
- SQL, DAX, PowerShell, Experience of using a help-desk ticketing system
- Strong attention to detail
- Excellent interpersonal skills
- Excellent communication and relationship building skills
- Excellent customer service skills
- Good Problem recognition and resolution skills
- Must have ability to work in a fast-paced environment and multi-task as required to meet schedules
- Ability to manage a varied workload, often to tight deadlines
- A good listener with excellent written and oral communication skills and well organised
- Detail-oriented with commitment to high level of data integrity and accuracy
- Someone who will live by our company ‘RIGHT’ values (Responsive, Inclusive, Get it Right, Hard Working, Trusted)
What’s in it for you?
- Opportunity to work alongside a team of senior SQL & BI Developers and receive training in new and exciting technologies.
- Opportunity to build a career as a BI/SQL Developer
- Starting salary of £20,500.00
- Flexible approach to office / home working
- Generous staff discounts on our beautiful sofa, carpets & furniture range
- Discounts from all major high street retailers, all major holiday companies, gym membership discounts and much more.
- Long service annual leave benefits
- Share incentive plan (S.I.P)
- Career progression
- Company pension scheme
About ScS – Sofa Carpet Specialist
We are one of the UK’s leading sofa and carpet specialists, and you can find us on numerous retail parks all over the country.
We have 99 retail stores, serviced by 9 distribution centres, a Digital Hub based in Coventry and a support centre based in Sunderland. For over a century, ScS has been providing customers with an excellent customer experience, selling beautiful products with outstanding value, quality and choice. Our primary product focus is in retailing sofas, flooring and dining, helping customers to create the home they’ll love and that’s where you come in…
ScS - Sofa Carpet Specialist
https://careers.scs.co.uk/
Sunderland, United Kingdom
Steve Carson
$100 to $500 million (USD)
1001 to 5000 Employees
Company - Public
Home Furniture & Housewares Stores
1890
