patient care representative Solihull, England
Job description
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: PCA – Pharmacy Patient Care Assistant
Salary: Tier 1 scale of the PCA banding
Location: Willows Veterinary Centre
Job Type: Full Time Position
Hours: 38 hours averaged per week- 1:4 weekend shifts including bank holidays
Your role and responsibilities
The successful applicant will work as part of the Clinical Support Team to provide consistently high standards of patient care and as well as ensuring practice standards are maintained to a high quality.
This position offers an opportunity to gain experience in patient care, as well as developing both your animal-care skills and technical knowledge. You will be working in a busy environment as part of a large multidisciplinary team, where no two days are the same. Our expectation of you is that you take the highest level of care, have pride in your work and use your initiative in creating a better world for pets.
Our Patient Care Assistants undertake a variety of duties as directed by the Veterinary Surgeons and/or Registered Veterinary Nurses, and duties or responsibilities may include:
Preparing medications to be dispensed for patients as per the veterinary surgeon, in line with the guidelines set out by the RCVSPlacing orders with suppliers for medications and consumables in accordance with legislation
Handling deliveries arriving at the practice and following the correct storage requirements as stated by the manufacturer
Implementation of appropriate infection control measures throughout the hospital to include regular cleaning schedules as per specified area checklists
This is a great opportunity to an individual wishing to start a career in clinical support. Many of our patient care assistants have gone on to have successful careers in veterinary nursing. Full support and training will be provided.
Benefits
5 weeks holiday plus bank holidays and Birthday LeaveExternal CPD funded
Extensive free online Linnaeus CPD program
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About us
Willows Veterinary Centre and Referral Service is one of the leading small animal referral centres in the world, having been delivering the highest possible standard of pet healthcare for over 30 years.
Our vision is to provide an unrivalled clinical, patient, client and team experience that is recognised for excellence across the world. Our values centre around the care of our patients, our clients, our referring vets, each other, and the environment to make A BETTER WORLD FOR PETS.
Willows is widely known for the delivery of CPD, and we strongly encourage all our associates to continually develop their skills and knowledge. We employ over 250 Associates working as part of an outstanding multi-disciplinary team led by internationally-renowned Specialists. Our service teams include orthopaedics, neurology, ophthalmology, internal medicine, clinical nutrition, oncology, soft tissue surgery, cardiology, dermatology, Emergency and Critical Care (ECC), anaesthesia and analgesia, diagnostic imaging and physiotherapy.
In-patient care is a priority and includes 24-hour veterinary and nursing cover, with support from a team of emergency vets and Interns. Our hospital facilities are of the highest quality, including on-site Siemens 64-slice CT, Siemens 1.5T MRI, two in-theatre mobile image intensifiers, two digital radiography rooms, ultrasonography, electro diagnostics, video endoscopy and an extensive range of advanced surgical equipment.
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]
