Patient Booking Assistant London, England
Job description
At UCLH (University College London Hospitals NHS Foundation Trust) our success starts with you.
This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK with an international reputation and a tradition of innovation.
Based in the busy West End of London, we have a lively and vibrant working atmosphere, with quick and easy transport links to all our sites. Our size and resources enable us to offer a range of attractive benefits as well as unparalleled education and development opportunities for staff at all levels. This includes an extensive portfolio of academic and clinical courses and programmes ranging from ongoing personal development through to clinical excellence and leadership skills. UCLH prides itself on its investment in staff both in terms of developing career skills but also its commitment to staff health and wellbeing.
Are you highly motivated, reliable and enthusiastic? Do you have experience of working in a busy environment with competing demands? We would love to hear from you.
We are looking to appoint a Patient Booking Assistant within the Royal National Throat Nose & Ear and Eastman Dental Hospitals division at UCLH.
The Administration Assistants are a key point of contact for clinicians and administrative teams. You will work collaboratively with Service Team Leaders and Assistant General Managers when booking new appointments and escalating capacity concerns accordingly. This role is fast paced and provides you with the opportunity to manage a varied workload.
You must be capable and competent in the use of patient administration systems and be able to work with a range of professionals including consultants, GPs, Senior Managers and administrative colleagues both internal and external. We will expect you have basic understanding of 18 week RTT pathways.
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population.
We provide academically-led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas.
Our vision is to deliver top-quality patient care, excellent education and world-class research. We provide first-class acute and specialist services across eight sites:
University College Hospital (incorporating the Elizabeth Garrett Anderson Wing) National Hospital for Neurology and Neurosurgery
Royal National Throat, Nose and Ear Hospital Eastman Dental Hospital
Royal London Hospital for Integrated Medicine University College Hospital Macmillan Cancer Centre The Hospital for Tropical Diseases
University College Hospitals at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
For more information, please access the following link: https://www.uclh.nhs.uk/
We are committed to ensuring that no job applicant or employee receives less favorable treatment on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation or is disadvantaged by requirements that cannot be justified.
We offer our permanent staff an interest free season ticket loan for travel, a subsidised social club including gym, free independent and confidential support for all staff, large retail discounts, cycle to work scheme and on-site accommodation to name a few… for more information on our staff benefits please see attached poster.
We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity.
We are also members ofwww.mytrustbenefits.co.uk/which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes.
This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application.
Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly.
