Patient Advisor Congleton, England
Job description
Allure Weightloss has established itself as a leader in the field of Medical Weightloss solutions including Gastric Balloons and Bariatric Surgery, with clinics throughout the UK. We are committed to continually improving and refining our services, while researching the latest advances and innovations in the Medical Weightloss arena.
We are looking for an exceptional Patient Advisor to work full time from our Cheshire office, however we are open to remote working with weekly visits to the head office. Within this role you'll be communicating on a daily basis with Patients, Nurses, Administrators, Bariatric Surgeons and Doctors.
As a Patient Advisor you will be responsible for:
· Conducting the initial consultation with patients ensuring clients are appropriately informed before referring them to a surgeon
· Working closely with surgeons and our nursing team to ensure patients are safe in preparation for procedures
· Creating a transparent consultation for all patients and act as the single point of contact throughout their journey with us
·Ensuring all patients questions and concerns be it medical, financial or logistical are addressed before and after booking.
· Represent Allure Weightloss as the company of choice for Bariatric Surgery and Gastric Balloons.
The ideal candidate will be:
· A real people person capable of building great rapport quickly with patients
· A strong communicator - both verbal and written
·Have a positive, can do attitude with exceptional service skills
· Experienced in private healthcare roles or have experience of conducting consultations.
· Be flexible - our patients like to speak to us when it suits them so you must be prepared to work some weekends and evenings.
The candidate must have a high level of knowledge with modern CRM systems and must be highly proficient with Microsoft Windows and office applications.
Benefits:
Competitive salary plus performance related bonus
- Discounted treatments for you and your family
· Ongoing training and development throughout your career
- Salary negotiable, dependant on experience
If the role sounds like it would be suitable for you please apply now!
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Job Type: Full-time
Salary: £25,000.00-£30,000.00 per year
Benefits:
- On-site parking
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Education:
- Bachelor's (preferred)
Experience:
- Medical terminology: 1 year (preferred)
Work Location: Hybrid remote in Congleton
Reference ID: PA23/3
