![patient account representative](https://media.glassdoor.com/sql/595571/oxford-university-hospitals-squarelogo-1393101254758.png)
patient account representative Oxford, England
Job description
Booking, rescheduling & cancelling appointments using the EPR system Maintaining Microsoft Teams diaries for midwives Answering phone calls, taking messages accurately & dealing with them in a timely fashion Providing a compassionate service to our patients Dealing with e-mails Maintaining patient records Using ScanIt to move records, letters etc in to a digital format Liaising with clinical staff Reporting IT issues Reporting issues with equipment & estates Reception duties Learning & understanding patient pathways
![patient account representative](https://media.glassdoor.com/sql/595571/oxford-university-hospitals-squarelogo-1393101254758.png)