Patient Access Data Quality Manager Port Talbot, Wales
Job description
An exciting opportunity has arisen for a Patient Access Data Quality Manager to join Swansea Bay's Patient Access Team. The post holder will have a key role in the managing, planning and implementation of Patient Access Standards within Swansea Bay University Health Board together with the supporting the provision of an educationally and clinically sound Corporate RTT Training Programme to support a competent and safe workforce.
The Health Board has experienced challenges in meeting Patient Access standards which has been driven by rising demand for our services, competing pressures and the need to improve our clinical pathways and administrative processes and also the COVID pandemic. However, we aspire to provide a high quality, effective pathway at every stage of the elective journey and also look beyond access targets to ensure that our pathway is truly sustainable, and the Patient Access Data Quality Manager will be pivotal in achieving this.
The successful candidate will support the Head of Performance and Transformation in the delivery of Patient Access standards. The post holder will deliver a high-quality service ensuring adherence to the Patient Access Policy and maintain effective working relationships with the specialty and service teams to ensure key RTT performance targets are reported accurately.
The successful candidate will also be expected to provide advice on Patient Access / RTT complex queries within Swansea Bay University Heath Board to ensure all information is accurately recorded and all users of the system are appropriately trained.
The ability to speak Welsh is desirable
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
