Passenger Services Assistant - NorthLink Ferries Aberdeen, Scotland
Job description
Summary
All posts are till October 2023
We are recruiting for the 2023 season and are looking for people to join our onboard service team who will go the extra mile for our passengers to ensure that their journey is comfortable and enjoyable.
About the role
Opportunities to work in a vibrant, busy environment onboard our ferries. Onboard passenger services staff are responsible for providing the highest levels of customer services to our passengers – whether it be our retail, food or beverage outlets.
About you
Ideally living within the local catchment area of our operating ports operating between Stromness and Scrabster as well as Aberdeen, Kirkwall and Lerwick, you will be friendly, enthusiastic, flexible and a quick learner. You’ll take great pride in what you do and be committed to delivering the very highest level of customer service. Experience in retail, hospitality or other customer services environments would be advantageous, as would cash-handling skills and working to a roster system.
Training
With the benefit of a comprehensive two-week training programme including STCW seafarer training being provided to equip you with the full range of skills you’ll deliver the highest standards around. Our training is focused on providing a service which reflects safety, efficiency and customer satisfaction.
Requirements
In order to apply you must be able to meet the following requirements:
- Successful completion of a Seafarers ENG1 Medical
- Be able to commit and successfully complete a two-week training programme with the first intake
- Able to live onboard when rostered on duty
To apply please visit our recruitment portal https://northlinkferries.ankaarecruiter.com/Jobseeker
Serco Ferries (Guernsey) Crewing Ltd is an Equal Opportunities Employer.
Job Type: Fixed term contract
Contract length: 4 months
Salary: £29,619.00 per year
Benefits:
- Company pension
- Free flu jabs
- Free or subsidised travel
- Free parking
- Gym membership
Schedule:
- 12 hour shift
Work Location: In person
