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Parts Telesales Advisor - Ford Coventry Coventry, England

Allen Motor Group

Full Time Coventry, England 28000 - 35000 GBP ANNUAL Today

Job description

Location Coventry

Working Hours Full time - 5 day working week

Salary Competitive + OTE

Closing Date 31/03/2023

We are currently seeking a Parts Telesales Advisor to join our Ford dealership in Coventry.

Reporting to the Parts Manager the Telesales Advisor is responsible for professionally representing the Ford brand and building and maintaining strong and lasting relationships with new and existing customers, whilst achieving allocated sales targets. The role also carries the responsibility for being a brand champion, demonstrating and providing expert knowledge, advice and support when engaging with customers.

Key activities will include:

Achieve personal KPI‘s and revenue objectives with target customers
Accurately identify parts to meet the customer sales requirements
Utilise all product promotions effectively to achieve specific targets set
Identify and leverage potential sales opportunities within customer base
Maintain own product knowledge and awareness of competitor activities

Skills you will require:

A passion or interest in the automotive industry
The ability to provide an exceptional customer service experience
The drive to achieve individual and team based sales targets on a weekly and monthly basis
Excellent attention to detail and accurate record-keeping
Be IT literate, preferably with a good working knowledge of Excel, CDK/Kerridge experience desirable
Have a good working knowledge of Electronic Catalogues

What is in it for you?

Highly competitive salary
Full training and support to help you immerse yourself in the role and Allen Motor Group values
30 days holiday, inc. Bank holidays plus additional holiday entitlement as recognition of length of service (Pro rata for part time employees).
Discounted MOTs, Service & Parts.
Recommend a Friend Bonus
Life Assurance Benefit
Allen Motor Group Contributory Pension Scheme
BEN – Employee Assistance
Excellent development opportunities to learn & grow with Allen Motor Group
Role dependant – tool box insurance /company car scheme