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Job description

Role

We are looking for an experienced Parts Delivery Driver to join our PartsPlus Department in our Bootle Fordstore at Peoples Ford. Reporting the Group Parts Manager you will be responsible for the delivery of Parts to our customers across Liverpool, supporting us in in delivering excellent service to our customers.

Key activities include

Deliveries

• Check orders to be delivered
• Ensure all Parts on the invoice are loaded efficiently and effectively onto the delivery Van
• Complete the Van Sales Delivery logs and whiteboard fully and accurately
• Gain authorised signatures and printed names from Customers for all Parts delivered
• Ensure that receipts or payments are received for all Parts delivered
• Work with other Colleagues to facilitate the efficient delivery of Parts
• Drive in a safe and courteous manner within the law

Customer Service

• Provide the highest level of Customer service by providing a knowledgeable, courteous, responsive and efficient van delivery service
• Work with all departments to provide consistent excellent Customer service experience
• As the face of Peoples Ford and PartsPlus maintain a professional and smart appearance at all times (including your delivery vehicle)
• Always act in a courteous and professional manner
• Report any Customer complaints to the Group Parts Manager
• Check that all Parts delivered match with the Customer invoice
• Deliver and collect Parts in an efficient and timely manner

Systems and Processes

• Ensure compliance with business standards and processes
• Handle all cash, cheque payments securely and in line with the cash handling policy
• Report any accidents or incidents immediately to the direct line Manager
• Ensure that Vans are maintained in a clean and roadworthy condition before each delivery
• Maintain driver’s log accurately and legibly

In order to be successful for the Van Driver position, you must:

• Hold a clean driving licence
• Have good verbal and communication skills
• Be organised and efficient
• Effective time keeping and time management
• Skills you will require:
• Good geographical knowledge of the area
• Ability to use your initiative under pressure

Job Type: Full-time

Salary: From £23,000.00 per year

Benefits:

• Company pension
• Employee discount
• Free parking
• On-site parking
• Referral programme
• Wellness programme

Flexible Language Requirement:

• English not required

Schedule:

• Day shift

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Bootle: reliably commute or plan to relocate before starting work (required)

Experience:

• Delivery driver experience: 1 year (preferred)
• Driving: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person