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Volvo Truck and Bus are one of the World’s leading manufacturers of commercial vehicles. At Volvo Truck and Bus North & Scotland we are passionate about what we do and who we are. We believe our employees are our greatest asset to enable us to deliver excellent service to our customers. Our culture promotes training and development to help individuals reach their career goals and encourages positive working relationships between staff and managers where ideas are valued.

We are looking for a Parts Assistant to join our Inverness team. This is a busy role, where the successful candidate will have the perfect opportunity to gain fantastic experience from a supportive hardworking team.

The ideal person will be able to work in an organised & methodical manner in a fast-moving environment, ensuring that all daily tasks are completed. Effectively communicating with customers and colleagues, identifying customers’ needs & proposing appropriate solutions. We are looking for someone team oriented, with attention to detail, a friendly and helpful nature and the desire to deliver excellent customer service alongside our fantastic parts team!

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  Ensure customer orders are taken and supplied to the correct specification

• Organise the route, loading and delivery of parts to meet customer requirements.

• Collect/exchange unwanted parts as and when requested, Documenting and supervising the condition of parts returned for credit including old unit cores and reporting damaged or unsuitable items to the Parts Supervisor.

• Accurate recording of proof of delivery and completion of return notes.

• Pro-actively sell parts to the customer.

• Ensure company vehicles are clean, tidy and legally maintained in line with Volvo Dealer operating standards.

• Ensuring that all parts and old units returned are labelled and packed properly and all relevant paperwork correctly completed.

• Actively build good customer relationships.

When you join Volvo, you’ll be assigned a training path, enabling you to work through a number of courses both online and in person to develop your skills and support you in your new role.
With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

So, if you’re genuinely excited by what we have on offer and know that you can further strengthen the Volvo Trucks team to make it even more of a success, then don’t hesitate to get in touch with us.

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.
www.volvogroup.com/career.

The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.