Parts Advisor - Mercedes-Benz Feltham, South West England, England
Job description
Rygor Commercials Heathrow are looking for an exceptional Parts Advisor to join their team.
The Company
Award-winning Mercedes-Benz Commercial Vehicle Dealer group, Rygor Commercials, has branches across England. Rygor offers extensive coverage for customers throughout the M5, M4 and M42 corridors.
The Rygor business has developed and gone from strength to strength in recent years. Rygor has invested in extensive renovations of its sites across the country and continues to open brand new sites too; including Heathrow Truck Centre which opened in 2020 and an upcoming site in Reading, opening in late 2022.
With multiple industry and network awards under its belt in the past 24 months, Rygor continues to provide exceptional customer service, which Sets Standards. The Dealer was delighted to be announced ‘Van Dealer of The Year 2021’ at the WhatVan? Awards and winners of the ‘Service Provider 2022’ category at the WhatVan? Awards, accolades which not only demonstrate the company’s focus on customer satisfaction, but also its commitment to the development, training, and wellbeing of its team members.
Further, Rygor is officially a Great Place to Work™️ certified, meaning they really do have a great company culture which embodies their values of Rewarding, Reliable and Respectful.
The Role
As a Parts Advisor you will be an integral member of the aftersales team. You will be responsible for supporting the day to day running of the parts department. Daily duties will include receiving parts into stock, booking of parts to workshop jobs, maintaining stock levels and dealing with retail customers. Knowledge of vehicle layout, parts catalogues and computer stock lists would be an advantage, but they will be the first things you will be trained in. You will ensure the companies pricing structures are kept up-to-date, and that stock control is always secure and well maintained. You will be the first point of contact both face to face and over the telephone and will be expected to provide excellent customer service.
Hours: Monday to Friday with a Saturday morning every other Saturday. (45-hour week)
About You
The successful candidate will have:
- Proven experience in a motor industry parts environment
- Brilliant communication
- Parts and service experience within a franchised/truck or van motor trade environment.
- IT literate.
- Enthusiasm to deliver the Mercedes-Benz experience and continuously improve product knowledge of self and others.
On Offer
Salary will be dependent upon experience, if you would like to discuss the salary information, please call Helen on 07747 111178.
Rygor show their appreciation when you do well, so whether that’s a group ‘Well Done!’ email, a small token of appreciation or a bonus opportunity, you’ll get the praise you deserve.
In appreciation for your commitment and hard work, Rygor offers you:
- Working for an organisation that is officially Great Place to Work™️ certified.
- Working with an award-winning team – they have been named 'Service Provider of the Year' at the WhatVan? Awards 2022 and winners at the IOIC Employee Engagement Awards.
- Perkbox – more than a hundred practical, recreational, and salary-sacrifice benefits, and perks as well as a dedicate wellness up and celebration platform.
- Auto-enrolment pension.
- Access to Rygor’s wellness programme and Employee Assistance Programmes.
- Mental Health First Aiders.
- Reward and recognition programmes, including their annual setting standards awards.
- Annual appraisals programme and progression opportunities.
- Rygor’s own online Training Hub.
- Long service recognition.
- Death in service benefit.
- Ongoing investment in company facilities and work environments.
Our Process
When applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage which will either be an interview with the business or not depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process.
