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Do you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment? We are looking for friendly, positive, and vibrant individuals to join our front-of-the-house teams.

You will be responsible for:

• Meeting and greeting customers, pointing them in the right direction, creating a welcoming and fun environment, and helping them get the best experience in every visit.
• Responding to customers’ questions and enquiries in person, over the telephone, and by email in a friendly and efficient manner.
• Preparing and setting up our venues and equipment for events and customer use.
• Keeping everything clean, tidy, safe, and presentable.

Our ideal candidate will be:

• Customer-focused, enthusiastic individual with strong organizational skills and ability to the juggle multiple demands simultaneously.
• Great listener with excellent interpersonal and communication skills and the ability to convey information to a varied customer base.
• Decisive, fair, and consistent problem-solver, able to organise and prioritise workload effectively.

In return we offer:

• FREE membership across all our centres with access to fitness classes, gyms, and swimming pools
• Opportunities for training, career growth and development
• Generous holiday allowance (32 days, rising with service up to 40 days)
• Shift work which may fit around other commitments
• Cycle-to-work scheme
• Paid sick leave
• Company pension
• Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)

Closing Date: Wednesday 15th April 202

Registered Scottish Charity No: SC027450