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Dealing with visitors and users of the Museum Service, and to provide general security and public safety within all Northampton Museum sites. The hours will be 20hrs per week on a Annualised hours contract meaning not all hours will be fixed. Hours will include alternate weekends, bank hols and evenings on a pre arranged rota.

• Dealing with enquiries from Visitors and others and other users, supplying information, and with the direction of the public where appropriate, and to provide assistance to facilitation of exhibitions, events and education sessions held within museum premises.
• Ensuring the security of museum collections at sites during opening hours and at other times as required.
• To be responsible for public safety within buildings during opening hours, including emergency evacuations,
• To assist with porterage of goods and equipment when required.
• To provide reception desk cover as required, including the sales of publications, tickets and souvenirs.
• To undertake cleaning of buildings, both public and non-public areas, as required.
• To provide and serve refreshments for meetings and special parties as required.
• Check and carry out basic maintenance to plant and other equipment as necessary.
• To set up/ take down exhibitions
• To undertake any other duties commensurate with the position as designated by the line manager.
• To ensure that reasonable care is taken at all times for the health, safety and welfare of you and other persons and to comply with the policies and procedures relating to health and safety within West Northants Council.

We are looking to recruit a vibrant, practical ,dynamic and hardworking person to join the Visitor services team within the Museum Service.

Good communication skills, a pleasant and helpful manner and experience of dealing with the public are essential.

Applicants must be able to work weekends/Bank Holidays/evenings and be flexible to accommodate the needs of the service.

To act as a Keyholder as required.

We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.

Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.

We offer a wide range of benefits to our employees, these include:

• Generous annual leave entitlement starting at 27 days annual leave per year, 28 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Car Lease scheme
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Ongoing training and development opportunities.
• A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
• Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
• Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

The council is in the process of implementing a new pay structure and terms and conditions which will be applicable to this role. The outcome could result in a future variation to the advertised salary, and this will be discussed at interview.