Job description
About Us
Leo Bancroft is a Celebrity Hairdreser, Luxury Boutique Hair Salon with a Signature Product Range that inspires you to look and feel beautiful. We are a family-run business driven to achieve excellence. We are a fantastic company to work for, with an extremely high employee retention rate. We pride ourselves on being a lovely place of work with excellent salaries and many perks & benefits, and our salon offers a very different experience from the industry standard.
As a company, We believe that the best way to get a happy customer is to have a happy team. When you have a group of people working together with the same beliefs and principles of professionalism, care and customer service it creates a fantastic overall quality of trust. These beliefs and the trust we share with each other is what makes our working environment in the salon so enjoyable.
Our product range is currently exclusive to Tesco. We offer over 100 different hairdressing related products to their consumers, supported by social media and online platforms.
JOB DESCRIPTION
Part Time Front of House Receptionist
Available Hours
Tuesdays 5pm - 9pm
Wednesdays 5pm - 9pm
Thursdays 4pm - 7pm
Fridays 4pm - 7pm
Saturdays 9pm - 5pm
Salary: £10 - £14 per hour
We are looking for the ultimate host, to be the first & last impression of The LEOBANCROFT Salon Experience. A candidate with experience, exceptional people skills, a good understanding of computers & bookings software, an eye for detail, the ability to communicate effectively and a smile that says it all.
Overall
We would like someone super friendly, efficient and that understands our clients needs with a "Go above and beyond" menatality. The candidate needs to have an overall understanding of our clients needs with the ability to build relationships and communicate effectively with our team members and managers. Good literacy, organistaional and computer skills are essential to this role.
Procedures
Learn the Salons procedures and operations for Health & Safety protocols and Human Resources processes.
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Have a clear understanding of what a host at The LEOBANCROFT Salon should be.
Skills
Ability to demonstrate excellent organisational skills.
Creative problem-solver.
Literacy and numeracy and written and verbal communication skills.
IT skills.
Demonstrate attention to detail
Problem Solving Skills
Attributes
Professional attitude.
Innovative.
Flexibility.
Ability to work on own initiative and delegate responsibilities.
Committed to providing excellent customer care.
Attention to detail/methodical.
We look forward to meeting you!
Job Type: Part-time
Part-time hours: 20 per week
Salary: £12.00-£15.00 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Flexitime
Schedule:
- Day shift
- Flexitime
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
COVID-19 considerations:
No
Experience:
- customer service: 1 year (required)
Work Location: In person