Job description
Job Summary
Nuffield Health Guildford Hospital is looking for a receptionist to join our busy and growing reception team. The role is based on rotational shifts covering between 07:00-21:00 including weekends and public holidays. The need for a calm and organised approach is essential as is the ability to multi-task and think on your feet. Previous experience is not necessary but a passion for providing excellent customer service in a front of house environment and the desire to learn new things are the most important skills that we look for in candidates.
Job Type / Category
The basics of the job include:
- Answering all phone calls that come into the hospital via our computer based switchboard system.
- Admitting all patients onto our in-house computer system and gaining all relevant patient information.
- Taking cash and credit card payments where required.
- Making appointment bookings.
- Taking messages and passing them on to the appropriate person/department.
- Dealing with our sometimes busy and challenging car park.
- Inputting clinic lists provided by medical secretaries
- Liaising between patients, secretaries and consultants.
- Organising taxis’ and couriers.
- Dealing with all lost property.
Benefits
Off site parking with free shuttle bus provided
Private Healthcare
Pension
Nuffield Health & Wellbeing Access (Gym)
Staff social calendar
Job Type: Part-time
Part-time hours: 30 per week
Salary: £14,400.00 per year
Benefits:
- Canteen
- Company pension
- Discounted or free food
- Free parking
- Gym membership
- Private medical insurance
- Sick pay
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
Work Location: One location
Application deadline: 23/03/2023