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Job description

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Acquire and maintain the required skill level to provide excellent customer service, through contact with customers, and build a friendly environment in which customers are happy to shop.

Responsibilities/ Objectives:

• When dealing with customers, maintain a professional, friendly and enthusiastic manner at all times.
• Present and display product correctly making full use of all equipment and point of sale materials provided, following guidelines.
• Become familiar with The Fragrance Shops products to ensure that the correct product information is given to the customer.
• Ensure all stock is correctly coded, priced with correct point of sale etc.
• Carry out all procedures to a high standard including till operation, deliveries, soiled and damaged goods etc.
• Ensure all security procedures are adhered to at all times and respond actively to any breach thereof.
• Ensure feedback of relevant information is passed on to the Store Manager, including lost sales.
• After achieving a recognised level of competency in any aspect of the job, train other sales consultants.
• Ensure that the store is tidy and presentable and conforms with the highest standards of hygiene, cleanliness and health and safety, with particular emphasis to the sales floor.
• Continue to develop self and role by studying relevant training materials and store information.
• Carry out any other reasonable tasks as requested by the Store Manager / Assistant Manager, maintaining a co-operative and flexible attitude at all times.

Job Type: Part-time

Job Types: Part-time, Permanent

Part-time hours: 8 per week

Salary: From £2,840.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Store discounts

Schedule:

• Day shift
• Monday to Friday
• Overtime
• Weekend availability

Job Types: Part-time, Permanent
Part-time hours: 12 per week

Salary: £4,673.76-£6,502.08 per year

Benefits:

• Employee discount
• Store discount

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Experience:

• customer service: 1 year (preferred)

Work Location: In person