Part Time Online Customer Service Assistant Glasgow, Scotland
Job description
Run4It has a clear purpose: Inspiring people to improve their fitness, health and wellbeing through running. Operating as a multi-channel retailer, Run4It aims to utilise its resources to the best of its ability in order to provide customers with an exceptional shopping experience.
A critical component of Run4It’s operation is our online channel, run4it.com. The Customer Service and Logistics Assistant will work within the team who have responsibility for delivering exceptional customer service and the best possible experience to all customers who come into contact with us out-with our shops. These contacts may be through engagements on multiple channels, concerned with a range of queries including those relating to online orders and returns.
Reporting directly to the Customer Service & Logistics Manager and based out of our Glasgow Bothwell Street office, this role requires a commitment to exceptional customer service and standards. It also requires a commitment to following processes with a high degree of accuracy, delivering efficiency and understanding commercial value. This role will also involve communication directly with customers and with other departments across the business.
A knowledge of running and running products is desirable. Previous customer service experience in an administrative or online setting would also be preferable.
Working hours can be adapted to suit but would be across 3 days per week including one weekend day.
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £10.50 per hour
Benefits:
- Employee discount
- Flexitime
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Weekend availability
Experience:
- customer service: 1 year (preferred)
Work Location: In person
Application deadline: 27/05/2023
Reference ID: CS Asst GC0523
Expected start date: 29/05/2023
