Job description
Part Time Customer Service Executive
Location – Ashford
Temp to Perm £12 per hour DOE
One of our prestigious clients based in Ashford are offering a fantastic opportunity on a part time basis and are looking for a Customer Service Executive.
They are looking someone who can work with the clients both domestic and commercial, to a high professional and personable standard and who can work in a small team where customer care is at the heart of everything they do.
The role is being offered initially on a 12 week temporary basis, leading to a permanent position thereafter.
There is some flexibility in terms of the number of days worked so this can be either 3 or 4 days per week, to suit.
Free on site parking in Ashford.
Job Requirements:
Reporting to the Customer Services Manager and will involve processing orders, handling incoming enquiries from existing clients and generally providing telephone support to customers.
There is no hard sales involved in this role, but there is an opportunity for personal development, so ideal for someone looking to progress their career.
You must be able to drive as the location is not easily accessible using public transport.
Skills required:
· A strong desire to contribute to the team
· Familiarity with CRM software
· A genuine passion for customers and for delivering the best possible service
· Strong written and verbal communication skills
· Proficient typing and computer navigation skills
· Ability to prioritize, delegate, and manage time effectively.
· A collaborative approach to problem solving and decision making.
Please only apply if you fully match the skills and experience required. If you have not had contact from us within 72 hours of your application, due to receiving high volumes of applications, please assume that your application has been unsuccessful on this occasion.
Recruitment Solutions (Folkestone) Limited acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying for this job you accept the Terms & Conditions, Privacy Policy and Disclaimers which can be found on the RSFL website
Job Type: Part-time
Part-time hours: 20-25 per week
Salary: £12.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Tenterden: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (required)
Work Location: In person
Reference ID: KG6008