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Part Time Customer Service Advisor Sheffield, England

Plusnet

Full Time Sheffield, England 10.52 GBP HOURLY Today

Job description

Part Time Customer Service Advisor

Job Req ID: 11214

Posting Date: 09-Feb-2023

Function: Plusnet contact centres

Location: Sheffield Contact Centre, Sheffield, United Kingdom

Salary:

Where: Sheffield

Part Time: 20-25 hours

Shifts: Monday-Friday Day Shifts (Likely 9.30-2.30pm)

Salary: £10,939.20 plus regular bonuses (based on 20 hours)

Hourly rate: £10.52

Department: Technical Support

The Role

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers. Whether its supporting our mobile or home broadband customers, you could be helping with a range of billing questions or answering a technical query they may have. With the training and support we give you, you’re the expert that our customers love talking to.

We are more than a team at PlusNet; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

Your Future With Us

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!

Wondering If You’re What We’re Looking For?

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at PlusNet.

Very popular Monday to Friday day shifts
A great starting salary of £10939.20, plus incentives throughout the year (based on 20 hours)
Our Smart working model which supports you to create a flexible working routine that works for you
Huge discounts off PlusNet, EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work