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We are looking for ambitious, driven candidates who are looking to join a dynamic, exciting and collaborative division which was the first of its kind and remains the clear market leader in all metrics of size, client-base and reputation.

You will work with industry leaders and household names. Many of our leadership team and partners started their careers at Keoghs which underlines both what a great place it is to work and also the commitment to our people and the development of their potential and their careers.

Whilst our counter-fraud team is the largest and longest-established in the UK, with nearly 200 colleagues, and acting for more household name clients than any other, we don’t do stuffy and formal; we are down to earth and enjoy the delivery of legal excellence. We are incredibly proud of our reputation and of the work we do with our clients in defeating dishonest motor claims and developing strategies and to identify and prevent new and emerging risks. We seek like-minded candidates who want to join us in this exciting and important work and to develop and further their careers with us.

The Paralegal will undertake a variety of tasks to support the members of the litigation teams in achieving Client KPI’s and SLA’s.

Update tracker with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.

Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications

Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case. Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital, OH and Personnel mandates; booking Counsel for hearings and conferences; and appointments with experts.

Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.

Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines

Diarising and updating CRU

Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include:

Complete initial steps in recovery of our Client’s outlay and collate the outcome

Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims

Undertake administration duties on files, such tasks may include completion of MI; drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities

To ensure compliance with the SRA Standards & Regulations

Adhere to the Keoghs Values

Working Hours
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch. This is a hybrid working role working 1 day in the office and 4 days from home. Primary location for this role is Parklands, Bolton office

Experience of working in a legal environment is desirable

Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information

Dealing with calls and enquiries from customers, suppliers and/or the public

Gathering and recording information

Proficient in MS Office (notably Excel, Word and Outlook)

Proficient in the use of alpha numerical filing systems

Required Soft Skills:

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our five values are at the heart of everything we do;

Keoghs values
We listen, are down to earth and supportive
We work together towards a common goal
We’re friendly with a can do attitude
We care about our clients
We evolve

Permanent

Counter Fraud

Motor Fraud

Keoghs Bolton Parklands

27 Apr 2023