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Kantar is the world’s leading data, insights and consulting company and our Media colleagues are the experts in understanding the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable our clients to better understand media audiences and their relationships with brands.

Job Details

Kantar is the world’s leading data, insights, and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies. Kantar’s 25,000 people based in more than 100 countries help the world’s leading organisations succeed and grow. Nobody knows people better than Kantar. We provide insight and inspiration to help our clients, our people and society to create and flourish in an extraordinary world.

Our media colleagues are expert in understanding the changing media landscape. This includes audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media. Their global coverage and local expertise enable clients to better understand media audiences and their relationships with brands to optimise investment.

Job Title: Panel Administration Assistant

Location: London, Westgate

Salary: Competitive

Full time/FTC/Rota based/ Weekends

Role Description

It is an exciting time to join the team; with a renewal of the BARB contract till 2029, we will be looking to increase our team

So, what is BARB? The Broadcasters’ Audience Research Board is a key player in the UK television and advertising industry. Where they are the official provider of television audience viewing figures across all channels available to watch in the UK. Information on viewing behaviours and analytics is collated via GPRS from ‘Panel Homes’, a sample to represent the 24 + million UK home viewers. This allows BARB subscribers to access next day data on UK’s ratings, 365 days a year. BARB data is used in deciding the making and distribution of TV programmes by commercial TV stations, advertising agencies and advertisers to negotiate prices for commercial airtime and to plan TV advertising campaigns.

Everyday our team of over fifty field technicians carries out maintenance and installation calls to BARB panel homes and performs checks on the equipment used to capture information about the homes’ TV/PC/Tablet viewing. This information needs to be kept up to date and accurate as it’s used for data processing and to maintain a balanced panel. Information about the Panel homes can come from various sources, technical line sheets, incoming/outgoing telephone calls, email, questionnaires etc. The primary task of the Panel Admin Team is to ensure this information is input accurately into our main database called ‘Atria’.

We are looking for someone to join our panel administration team who act as the main point of contact for technicians working in the field as well as our panel members. This team are also responsible for booking appointments for technicians’ visit to panel member homes and for validating the accuracy of the maintenance work undertaken on meter equipment installed by technicians. Maintaining information about a home’s TV equipment and demographics is also an important aspect of this role. The successful candidate will be trained on a variety of systems and tools and will work closely with all teams within the BARB operation.

Job Role Requirements

Requirements for position

Service Orientated

Communicator

Adaptability

Cultivating a Growth Mindset

Embrace purposeful collaboration

Help others to flourish

If you think you have the right skills, motivation, and drive to support our Panel Team, then don’t miss out on this opportunity and apply now!!

At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.

We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and wellbeing is taken into consideration. We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.

At Kantar, the diversity of our employees provides a richer environment for our employees and broader depth and breadth of thinking for our clients. Kantar is committed to inclusion and diversity; therefore, we welcome applications from all sections of society and do not discriminate based on age, race, religion, gender, pregnancy, sexual orientation, gender identity, disability, marital status or any other legally protected characteristics.

Privacy and Legal Statement

PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities by Kantar and its affiliate Kantar group companies. For full details of our privacy policy please visit

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Why join Kantar?

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar.

And because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people is our highest priority and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we’re flexible in our approach to ensure people feel included and accepted. We’re committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you’re not a perfect fit, we’d love to receive your application and talk to you about this job or others at Kantar.