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Job description

JOB TITLE: PA/ EA to CEO and COO

HOURS: Part time (3 hrs / day, 5 days a week)

LOCATION: Oxford based

RESPONSIBLE TO: Gus Schellekens, COO

SALARY: Competitive

1. General Information

Added Health™ (AH) is an emergent health and wellness brand that works simultaneously across all five critical pillars of health — nutrition, exercise, sleep, mental health, and relationships, and brings together:

• A doctor-led platform with a range of health and wellness programmes (proprietary and open-source) delivered by a team of coaches via the platform.
• Programmes and online coaching supported by the latest scientific evidence and developed by our team of world-class doctors.
• Neuroscience, cognitive science, and motivational interviewing techniques to support and sustain long-term habit change, aided by Added Health’s machine learning around interventions that work.
• Technology that enables engagement with the client’s medical record and the identification of individuals who would immediately benefit from any of Added Health’s intervention.

2. Job Summary

AH is looking to appoint a PA / EA to support the CEO and COO (CXO) with their duties. We are looking for individuals that are excited about:

• Being a part of a start-up team that is passionate about improving the health and wellbeing of the population
• Applying their organisational, project management, communications, and people skills to support the CXO’s focus on improving the day-to-day operations of the business
• Taking responsibility for the management of key administrative areas of our business, and running small projects
• Working flexibly (we don’t have offices) with weekly F2F catch up’s with CEO (Summertown) and dealing with diverse requests
• Learning and developing their skills as we grow our business

3. Duties and Responsibilities

Duties and activities to support the CXO’s could include:

• Dealing with emails (phone calls) by responding, passing on messages or highlighting them for the executive’s attention
• Managing diaries and organising meetings and appointments, often controlling access to the executive
• Booking and arranging travel, transport, and accommodation, organising events and conferences
• Reminding the executive of important tasks and deadlines
• Compiling, and preparing reports, presentations, and correspondence
• Managing databases and filing systems, dealing with training and compliance admin
• Implementing and maintaining procedures/administrative systems
• Liaising with staff, suppliers and clients, collating and filing expenses
• Miscellaneous tasks to support the executive, which will vary according to the individual’s responsibilities and remit, e.g., completing some corporate governance reporting (to ensure that the business is being run properly and complying with legislation and regulations) or monitoring competitor activity and conducting research.

4. Applicant Specification

Education & qualifications

Qualifications related to PA / EA duties would be preferable

A track record of self-development

Previous Experience

Providing senior level PA / EA support for 2+ years

Experience of dealing with clients and suppliers

The ability to prioritise tasks and information appropriately

The applicant has experience of working with or in the Health and Wellness industry in an administrative or project management capacity

Attributes / Skills / Knowledge / Ability

Good listening, reading, writing, and speaking in English that enable effective communication about business matters with clients and colleagues

Excellent, interpersonal verbal and non-verbal skills

Clear and concise written and spoken communication skills

Ability to work with the highest levels of confidentiality and integrity

Self-motivated and an ability to manage, prioritise and organise own workload and use initiative

Ability to multi-task and think creatively

Participate in regular meetings

Commitment to their own personal development and attend training or development activities as required

The applicant must demonstrate:

Previous experience of working within a multidisciplinary team

The ability to communicate effectively with both colleagues and clients

Initiative and the ability to deal effectively with pressure and/or challenge

Understand the start-up working culture

Additional Information

The applicant must demonstrate appropriate professional behaviour, i.e., integrity, honesty, confidentiality.

The applicant must have the right to work in the UK and have criminal records clearance at the appropriate level subject to prevailing UK legislation.

The applicant must understand the need for confidentiality, in and out of the working environment (see further details below).

Schedule: working remotely with weekly F2F catch up meetings, varied hours (including occasional weekends).

The applicant must be well presented and have a fully completed application with valid reasons for applying for the post.

Positions are available on a part time basis at this time. This will be reviewed and updated as needed by the business.

Other Details

The applicant is required to adhere to AH’s position (and where appropriate policies and procedures) on the following matters, including:

• Confidentiality / Data Protection / Freedom of Information
• Applicants must maintain the confidentiality of information about patients, staff and other health service business in accordance with the Data Protection Act of 1998. Applicants must not, without prior permission, disclose any information regarding patients or staff. If any member of the AH team has communicated any such information to an unauthorised person those staff will be liable to dismissal. Moreover, the Data Protection Act 1998 also renders an individual liable for prosecution in the event of unauthorised disclosure of information.
• Equal Opportunity
• All AH positions are equal opportunity positions.
• Health and Safety
• All applicants have a responsibility, under the Health and Safety at Work Act (1974) and subsequently published regulations, to ensure that a safe working environment is maintained for patients, visitors and employees.
• Risk Management
• All applicants have a responsibility to report risks such as clinical and nonclinical accidents or incidents promptly. They are expected to be able to predict and control risk associated with their post, as well as comply with the reporting systems in AH.
• Smoking Policy
• It is the company’s policy to promote health. Smoking, therefore, is actively discouraged.
• Review of this Job Description
• This job description is intended as an outline of the general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the applicant.

For further information about Added Health, please see www.addedhealth.com.

Job Types: Part-time, Freelance
Part-time hours: 15 per week

Salary: £15.31-£30.00 per hour

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Oxford: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Are you available 5 days per week, 3 hours per day?

Work Location: Hybrid remote in Oxford

Application deadline: 02/03/2023
Reference ID: PA/EA ADDEDHEALTH FEB2023
Expected start date: 13/03/2023