receptionist Centralia, WA
Job description
Cascade West Veterinary Hospital is looking for a Veterinary Receptionist to join our wonderful team! Cascade West is a well-established mixed animal hospital located in beautiful Centralia, WA.
Cascade West Veterinary Hospital invests heavily in our teams' growth and development. We provide an emotionally intelligent work environment and strive to maintain a positive work/life balance. At Cascade West Veterinary Hospital, we pride ourselves in providing the best benefits package in the industry which includes health, life, vision, dental, PTO, paid holidays, 401(k), paid parental leave, quarterly bonus program, impressive pet benefits, and much more!
Job Overview:
The CSR, completes Veterinary Receptionist duties including, answers the phone, differentiates between routine and emergency cases, schedules appointments, greets clients, admits and checks out patients, processes payments, manages financial information, and communicates information between clients and staff.
Ideal candidate:
Possesses exceptional customer service skills.
Ability to multi-task.
Proactive team player.
Strong verbal and written communication skill.
Possesses a positive attitude and emotional intelligence.
Interested in learning and growing with our company.
Ability to be flexible with scheduling which may include weekends and holidays.
Familiar with Ezyvet practice management software is a definite plus.
Ability to remain calm and professional in challenging situations.
Minimum 2-year experience in a veterinary setting preferred but will consider a candidate with experience in the human health field.
Job responsibilities include, but not limited to:
Greeting clients and patients.
Handling multiple busy phone lines.
Scheduling appointments and surgeries.
Process transactions.
Obtain patient histories.
Client education.
Assist in maintaining the cleanliness of our hospital.
Knowledge, Skills, and Abilities:
Computer experience is required.
Ability to multi-task and be proactive with problem resolution suggestions.
Critical thinking skills.
Ability to triage, prioritize, and possess excellent time management skills.
Close attention to detail is crucial.
Ability to communicate with staff and clients in a professional and respectful manner
Pay Range: $18
Apply today! We look forward to hearing from you!
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