Overnight Guest Services Agent - London at Ten Trinity Square London
Job description
Overnight Guest Services Agent - London at Ten Trinity Square
Four Seasons Hotel London at Ten Trinity Square is looking for an Overnight Guest Services Agent to join our team!
At Four Seasons we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves
About Four Seasons Hotel London at Ten Trinity Square
In a landmark of power and prestige, Four Seasons Hotel London at Ten Trinity Square provides a central city location, near the Tower of London, Tower Bridge, and the River Thames. The historic building - the 1922 headquarters of the Port of London Authority - also incorporates 41 Residences and the Ten Trinity Square Private Club, a prestigious private member's club from Reignwood, Four Seasons Hotels and Chateau Latour.
The Overnight Guest Services Agent role:
The Overnight Guest Services Agent is an integral part of the Guest Services Team whose main objective is to ensure our guests are well looked after from the start. This position is a Full Time Permanent Overnight position, which will be responsible for ensuring seamless service on the Overnight Shift.
The ideal Overnight Guest Services Agent will have:
- Current, clean driving license in the UK
- Excellent personal presentation and interpersonal skills
- Warm welcoming smile, a positive attitude and be knowledgeable about the local area.
- This individual must be able to lift heavy objects and be comfortable withstanding all weather conditions
- Excellent communication as well as guest contact and organization skills
- Previous experience as a Bellman or Doorman is beneficial, but not required.
Join the team at Four Seasons Hotel London at Ten Trinity Square and you will be eligible for a range of benefits, including:
- 28 days holiday (increasing based on length of service)
- Guest Experience Program, including an overnight stay with breakfast
- Employee Travel Program with complimentary nights and reduced rates on rooms and F&B in Four Seasons properties worldwide
- Excellent Training & Development Programmes
- Constructive and regular performance review system for internal progression
- Employee Assistance Programme
- Enrolment into Cycle to Work or Season Ticket Loan scheme
- Uniform and meals on duty
All Overnight Guest Services Agent applicants must hold the Right to Work in the UK
