operator Douglas, Scotland
Job description
About the role and our team
The Emergency Services Joint Control Room (ESJCR) are looking for resilient and motivated operators to support the Emergency Services response to incidents through call taking/dispatch operations.
You will be responsible for supporting the three Emergency Services response by providing specialist advice to members of the public in response to incidents. It is essential that you have good written and oral communications skills, you are able to work a 24/7 shift system and you are computer literate with good keyboard skills.
You will be required to undergo the Emergency Services Joint Control Room (ESJCR) Assessment, which must be passed in order to progress to interview stage.
This is a challenging and rewarding role, and you will have the opportunity to train and qualify as both an Emergency Medical Dispatcher (EMD) and an Emergency Fire Dispatcher (EFD).
To find out more about the benefits you can enjoy by working with us click here.
How to find out more and apply
For more information please see the attached job description and person specification, or alternatively contact Mark Newey or Greg Norton on 01624 697300.
For further information on applying for roles within the Isle of Man Public Service, please read our Notes for Applicants and Isle of Man Government People Qualities guidance.
Applications for this post will be accepted up to midnight of the closing date specified. You will need to upload your latest CV to your application, and we recommend that you also include a cover letter that explains your motivations for applying, and that demonstrates your suitability for this post. If you have difficulties applying online please contact the Recruitment Team on 01624 686300 or by email at [email protected]
Additional information
Please note a Security Clearance check will be required for this post for which there is no cost to you. Please note if you have lived for more than 6 months outside of the UK in the last 5 years, you will be required to obtain a Letter of Good Standing from the appropriate authorities in the relevant locations, please read the guidance about how to obtain this letter.
A relocation package and interview expenses are not available for this role.
We support flexible working and equality, diversity and inclusion in our recruitment
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man. We welcome applications from diverse backgrounds and would encourage you to apply.
The Isle of Man Public Service is an equal opportunities employer which supports and promotes flexible working. We understand its benefits in improving work-life balance and supporting health and wellbeing and, in its different forms; it is widespread throughout the Public Service. We are happy to discuss part-time or flexible working arrangements, including job share partnerships, for our roles (where possible) and if interested you should discuss this with the Hiring Manager.
Find out more about where a career in the Isle of Man Public Service could take you at hr.gov.im/careers
