Operations Team Leader Birmingham, England
Job description
Our client based the NEC in Birmingham are expanding their operation and are looking to recruit a Team Leader in their Operations Department.
The Operations Team Leader will work alongside the Operations Manager and will be responsible for a regional team.
Your main duties will be to lead a team of operations staff ensuring all training and KPI’s are met:
- Ensuring the team are delivery to the service delivery agreements on contracts. Reporting updates to senior members of the company and attending meetings. Recruiting staff Ensuring all equipment is ready and available. Ensuring all staff are trained in the companies’ policies. Dealing with problems when escalated The team is made up of customer services and administrators.
The ideal candidate for the Operations Team Leader will have the following:
- You must have led a similar team Have excellent communication and Excel skills Planning and delegation skills
- Strong leadership background Conflict management skills Excellent Customer service Team work Performance Management
They are offering a salary up to 30k with excellent benefits noting the hours are 8am to 5:30pm daily Monday to Friday with one hour lunch.
Benefits include:
- 25 days holiday + Bank Holidays
- Company pension scheme
- Childcare Vouchers
- Free Parking
- Internal promotion as much as possible
- Reward scheme that offers online and High Street discounts
Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 48 hours, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
