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Salary: £26,000- £28,000

Contract Type: Full Time Permanent

We are the UK's aviation regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The Role:

We are looking for an Operations Support Officer to join our Flight Operations team, which is an integral part of the established and world-renowned Safety & Airspace Regulation Group (SARG). You will provide essential business process and technical administrative support to the Flight Operations Managers and Inspectors, to ensure we effectively fulfil our regulatory obligations.

You will:

• Provide essential business support and coordination to the department.
• Support the inspecting team in preventing safety failings, through quality assurance and monitoring of records.
• Have an overview of scheduled tasks and ensure work is covered and relevant documentation produced to a high standard.
• Assist the inspecting team with technical assessments, including the raising of non-compliances and reviewing corrective action, as well as managing daily activities through performance planning, performance assurance and business assurance.
• Produce and monitor management information and analyse trends to help identify areas for improvement and support managerial decision making.
• Develop a sound working knowledge of the systems, processes, and procedures, as well as the regulatory framework.
• Develop a good working knowledge of regulatory and inter-departmental working practices by collaborating with key stakeholders.
• Provide ad-hoc administrative support to the management team, such as arranging and facilitating meetings and coordinating oversight events.

About You:

The role is best suited to an individual that works well within a team, has strong organisational and business support skills and a keen eye for detail. You should also:

• Be a confident communicator, with strong interpersonal skills.
• Be able to balance and prioritise workload to meet deadlines.
• Possess strong administrative skills, including confidence in the use of varied IT, technical and business systems.
• Can self-manage and make decisions.
• Be able to work with and understand detailed regulations, reporting processes, and approval requirements

Desirable but not essential:

• Previous experience in an aviation environment is advantageous. A knowledge of Air Operator Certificate Holders, Aircraft Leasing Approvals, Dangerous Goods Approvals, Non-Commercial Operations Organisations, Specialised Operations Organisations, Approved Training Organisations and Cabin Training Organisations.

Additional Information:

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. This can either be 3 years or 5 years depending on the level required (CTC or SC). If you do not meet these requirements, we may not be able to accept your application. For more information please visit - Vetting explained - GOV.UK (www.gov.uk)

The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.

Working With Us:

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!

We are on a journey towards being increasingly adaptable, where our colleagues collaborate as part of cross-functional teams. This approach ensures we never stop learning together. It also means that you may become involved in activities that take you out of your day-to-day role, providing you with opportunities to develop and grow your career with us.

We have embraced hybrid working and offer flexible working patterns, being open to having a conversation about what works for you. We know where and when we work is important in achieving a work-life balance. We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage applications from candidates of all backgrounds. We use fair and inclusive selection approaches to hire the best person for the job based on merit alone.

As a member of the Disability Confident scheme, applicants who meet the minimum criteria for a role with us will be guaranteed an interview. If you require an adjustment for any reason, please let us know.

Our Values:

Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here

Closing Date: 30th June 2023

Interview Date: Weeks commencing 10th and 17th July. Head Office, Aviation House, Beehive Ring Road, Crawley, RH6 0YR

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

No recruitment agencies please.

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