Job description
Operations Manager for Chocolate Making Experience Company
Join us in this truly unique role, based in the heart of Shoreditch, London. My Chocolate is looking to hire an Operations Manager to take the business to the next level.
At My Chocolate, we believe that a happy workplace is a productive workplace. We value our employees and offer a flexible hybrid work arrangement, as well as a share of profits to the right candidate who treats our business as their own. If you are an ambitious, driven individual with a passion for making people happy and a track record of success in product launches and logistics, we encourage you to apply for this exciting opportunity. You’ll be helping drive the company forward and creating a great place for people to work and for guests to visit. We value people’s opinions and are looking for someone with drive and ambition who wants to be a part of our journey.
Currently, My Chocolate creates chocolate experiences to remember. Whether it is a self-indulgent afternoon for yourself, you and your partner or your friends (for any occasion), a children's party or a team building event.
As we progress into the next phase of our company's evolution, we are delighted to announce the imminent release of our highly anticipated chocolate products. In addition, we are pursuing a hybrid digital and chocolate approach to enhance our market reach on an international scale. To succeed in this endeavor, we require an exceptional individual with a proven track record in managing operations, specifically in the realm of working out the operations for delivering on new products.
As the successful candidate, you will need to have an agile, 'start up' company mindset. You will be multi-talented and find pleasure in making people happy.
Main responsibilities:
Good leadership qualities with the ability to provide direction, inspiration and motivation to our team of chocolatiers on a day to day basis with excellent verbal and written communication. Staff rota-ing with an agile mindset to be able to juggle last minute bookings and changes to our freelance Chocolatiers work schedule.
As a key member of our team, you will be responsible for analyzing costs and conducting research to ensure successful product launches. Your analytical skills and attention to detail will be critical in determining the viability and profitability of new products. Moreover, your research skills will be essential in understanding customer needs and preferences, as well as gaining insight into the competitive landscape.
Practical knowledge of budgeting, cash-flow regulation, maintaining balance sheets and monitoring the profit and loss statements.
Experience with stock management software, intermediate level on excel and word.
You will need to be able to keep multiple events across multiple locations in motion to bring each show in on time and to budget as well as the possibility of assisting in managing future developments including the curating and production of new products - be it a new event, a chocolate product - both tangible and digital.
As My Chocolate is a small company, an understanding of the pressures this brings and the willingness to pitch in when and where it is important to make sure you are successful and become an integral part of the team and the long term vision. If you have a track record of success in product launches and a strong aptitude for logistics and planning, we encourage you to apply for this exciting opportunity. Join our team and help us bring the next big thing to market!
Salary: £40,000 - £50,000 basic + OTE profit share scheme.
Other benefits:
Pension scheme
Hybrid work arrangement
Hours: Full time 40 hours per week Monday - Friday.