Operations Manager EMEA (Meta Events) (m/f/d) London, England
Job description
About us
WE LEAD INSPIRING BRANDS TO SUCCESS.
We enable tech-brands to scale up European retail. With a proven framework of growth and cutting-edge technology we build the right strategy to address your retail touchpoints of tomorrow. Our top-talents secure executional excellence and turn your vision into measurable results.
Our Core-Values
Take The Lead: You are proactive and own your business.
Data Builds Opinion: You argue based on observations instead of assumptions.
Go Where The Pain Is: You are actively facing challenges to keep growing.
Trust Forms Loyalty: You seek win-win solutions and building long-term successful relationships is your passion
Spread Good Vibes: You can inspire your fellow human beings, are empathetic, and celebrate successes as a team.
Tasks
As a Operations Manager EMEA, you are the central communication point for promoter teams and are responsible for coordinating them at various Meta-events.
- End to end project management of each event request/task that comes across from our client
- Coordination across other teams & Talent Acquisition to secure promoter staffing for events
- Works closely with Meta to determine staffing needs by event
- Participates in weekly client meetings to report out gaps and opportunities
- Owns event trackers
Experience and Education:
- 3+ years customer-facing experience in retail sales required
- Ideally, experience in an event agency or promotion -
- Demonstrated strength in teaching/coaching techniques; positively influence and empowers others
- Fluent or native englisch - and good german skills
- Robust interpersonal communication, soft skills, written and verbal
- Ability to build and foster business relationships at multiple levels and independently
- Ability to show patience and remain calm under pressure
- High level of initiative and self-motivation with a continued drive to learn
- Strong time management and organizational skills
- Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making
