operations manager Newcastle upon Tyne, England
Job description
Salary: £25,285 to £25,948 with progression to £27,396 per annum
Newcastle University is a great place to work, with excellent benefits. We have a generous holiday package; plus the opportunity to buy more, great pension schemes and a number of health and wellbeing initiatives to support you.
Closing Date: 04 August 2023
The Role
Do you want an opportunity to help support the strategic developments, and improve the experience of students in the School of English Literature, Language and Linguistics?
The School of English Literature, Language and Linguistics are looking to appoint an Operations Administrator. This successful candidate will join a small team who together support the activities within the School.
The School has a strong Equality Diversity and Inclusivity commitment to ensure the professional career development of all our colleagues. We believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
The role is focused on providing comprehensive support to the Head of School and School Manager, as well as working closely with key colleagues on projects and processes throughout all operating areas.
To apply, please complete an online application form and upload your CV and cover letter. In your cover letter, please state how you are a good fit for this role. Please outline how you meet or exceed the essential requirements of the role as outlined in the Job Description; we recommend that you provide examples to best demonstrate how you meet the essential requirements.
For informal enquiries please contact [email protected]
Key Accountabilities Responsible for coordinating and supporting designated committees, sub-committees or working groups, including booking rooms, coordinating papers, drafting agendas, and taking minutes, maintaining and proactively managing actions. Alongside supporting these activities, this role is the co-chair for our Equality, Diversity, and Inclusivity Committee so a keen interest in this area would be beneficial To provide administrative support to the Head of School, School Manager and Senior Management Team (as required), including (but not exclusively) in relation to meeting requests, diary management, conducting initial investigations/research or drafting correspondence as required. This may include complex reports, letters, proposals or presentations To lead the administration of designated processes in the School including finance, complex travel arrangements, and HR/People Services. Receiving initial enquiries/requests/applications; application of agreed operating procedures (escalating as appropriate) and monitoring progress. Taking responsibility for determining the appropriate mode of communication and accuracy of the content when conveying information To lead and provide administrative support to specific projects including data collection, presentation and analysis, website and social media ongoing reviews and updates and student engagement/employability activity To undertake a proactive role in the health and safety management of the School, contributing to the maintenance of a safe working environment for colleagues and visitors Assisting in updating our School website and social media Work in a small team to advertise and appoint to our Student Leader roles To proactively receive, resolve and respond to enquiries received into the School, to ensure that an effective service and clear advice is provided to colleagues and customers. Working closely with other units in the Faculty and across the University To develop, implement and maintain effective office procedures and systems to ensure that support is efficient, timely and accurate Any other duties within the scope and general nature of the grade which may be required
The Person (Essential)
Initiative and judgement to resolve problems independently.
Good written and/or oral communication skills with an ability to choose communication tools appropriately e.g. selective use of emails and other channels of communication. Comfortable using face to face communication regularly.
Ability to use Microsoft Excel, Word, Outlook, and PowerPoint, and ability to type documents with both reasonable speed and accuracy and the ability to manipulate and analyse information for management purposes.
Effective at working independently, organising and managing a heavy and complex workload with flexibility for changing circumstances.
Uses systems and tools to ensure records and audit trails are clear and up to date.
Co-operates with others in achieving targets with high quality results, taking responsibility for achieving own targets and keeping team members up to date with progress.
Pays attention to detail and is factually correct – giving consistent messages.
Grades A-C in English Language and Mathematics GCSE (or equivalent) or vocational qualifications, plus work experience in a relevant role.
Newcastle University is a global University where everyone is treated with dignity and respect. As a University of Sanctuary, we aim to provide a welcoming place of safety for all, offering opportunities to people fleeing violence and persecution.
We are committed to being a fully inclusive university which actively recruits, supports and retains colleagues from all sectors of society. We value diversity as well as celebrate, support and thrive on the contributions of all of our employees and the communities they represent. We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams, we believe that success is built on having teams whose backgrounds and experiences reflect the diversity of our university and student population.
At Newcastle University we hold a silver Athena Swan award in recognition of our good employment practices for the advancement of gender equality. We also hold a Race Equality Charter Bronze award in recognition of our work towards tackling race inequality in higher education REC.
In addition, we are a member of the Euraxess initiative supporting researchers in Europe.
Requisition ID: 25830
