Operations Manager

Operations Manager Stone, Buckinghamshire, South East England, England

Uniting People
Full Time Stone, Buckinghamshire, South East England, England 40000 GBP ANNUAL Today
Job description

Salary: up to £40,000 per annum DOE + car allowance + annual company performance-based bonus

The Operations Manager will be responsible for leading and managing a team of departmental managers, ensuring high performance and quality targets are met across each department. The Operations Manager will be responsible for high performance in all areas, including collections, quality, complaints, and absence. This role requires strong leadership skills, resilience, passion, organisation and dedication. You must be able to demonstrate strong people management, talent development, project management, bring innovative ideas and have strong attention to detail.

Responsibilities:

  • Overseeing the day-to-day delivery of consistent and exceptional service standards and performance.
  • Establishing high performing teams through continual development, recruitment and retention of the best staff.
  • Overseeing staff training.
  • Reviewing and setting targets, as well as planning areas of improvement or development.
  • Conducting regular observations, coaching and feedback to improve performance and consistently exceed targets.
  • Liaising with other teams, managers or clients.
  • Being the central point of contact for office-based operations.

Candidate Experience

  • Minimum of 5 years’ management experience in a regulatory environment is essential.
  • Demonstrable experience in creating high performing teams, coaching and mentoring staff is required.
  • Results driven.
  • Team player.
  • Excellent written and verbal communication skills.
  • You can think on your feet and adapt positively to any situation that is thrown at you.
  • Possess a proactive ‘can do’ attitude.
  • Attention to detail.

Benefits

  • 25 days annual leave, plus bank holidays.
  • Mandatory office shutdown between Christmas and New Year.
  • Company pension scheme.
  • Eye care vouchers.
  • Social events.
  • Sick Pay Scheme.
  • Workplace Mental Health initiative.
  • Free parking.

Job Types: Permanent, Full-time

Pay: Up to £40,000.00 per year

Benefits:

  • Company car
  • Company pension
  • Free parking
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Sick pay

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Stone, Staffordshire: reliably commute or plan to relocate before starting work (required)

Experience:

  • Operations management: 5 years (preferred)

Work Location: In person

Reference ID: PERM188

Operations Manager
Uniting People

www.unitingpeople.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
Related Jobs

All Related Listed jobs

Phlebotomist/Health Care Assistant
Eastwick Park Medical Practice Leatherhead, England 11.5 - 13.3 GBP HOURLY Today

To control of the material used on a daily basis and at the end of each shift to carry out a joint stock check with the receptionist, taking responsibility for

Healthcare Assistant
Milton Keynes University Hospital NHS Foundation Trust Milton Keynes, England 22383 GBP ANNUAL Today

The team strive to provide high quality, safe care pre and post operatively, adopting a nurse-led discharge approach to Day Surgery to the vast majority of our

Used Car Sales Manager
Carsa Limited Bradford, Yorkshire and the Humber, England 65000 GBP ANNUAL Today

You will provide the sales team with positive and dynamic leadership by motivating and inspiring them to achieve sales targets whist providing the highest level

Speciality Doctor T&O
Wye Valley NHS Trust Hereford, England 51000 - 80000 GBP ANNUAL Today

You will participate fully in the out-patient, ward and theatre management of both elective and emergency admissions under the supervision of your named

Healthcare Assistant - Nursing (Bank)
Circle Health Group Carmarthen, Wales 11.88 GBP HOURLY Today

This is a bank role working on an as and when required basis, you will be required to supplement staffing levels during busy periods and provide cover for