About the Role

Would you like to spend your weekends enjoying the things you love in life or with your friends and family? Does a Monday to Friday job sound like something you would like? Are you looking for a role in management, and would you like to join a business that puts its people first? If this sounds good to you, please read on!

We are looking for an Operations Manager to be part of a dedicated depot team that works together to provide great delivery performance and excellent customer service. You will be a key part of the Tuffnells team and play a huge part in our growth and success. This role is about more than just customer service, it is about putting our customers at the heart of what we do every day.

This role is working 40 hours per week, Monday – Friday. This role will require the individual to take responsibility for the operation across all shifts and to be contactable in unforeseen circumstances.

If you are looking for flexibility in your working days or hours, then feel free to discuss this as part of the interview process as we always look to accommodate needs of our team to suit their work life balance.

As an Operations Manager, you will manage a fast paced operation of warehouse and traffic to a high standard to meet business requirements ensuring you continually review the operation to make efficiencies. You will work closely with the Depot Manager and have an input into the depot budget to maximise profitability whilst supporting in achieving targeted service, cost, compliance, and quality performance measures.

You will need to

• Have previous experience in managing a team of people
• Demonstrate a background of success in achieving and exceeding targets whilst delivering an outstanding experience in a fast paced environment
• Exhibit practical knowledge and understanding of Health and Safety regulations, ideally with a recognised H&S qualification
• Have experience of managing a budget, working to operational KPI's and financial targets
• Be motivated and passionate
• Have a strong work ethic and desire to work as a team to help Tuffnells succeed
• Demonstrate excellent communication both verbally and written and the ability to build excellent relationships with peers, team members and key stakeholders
• Have experience working within Supply chain, logistics, FMCG, warehouse or distribution at management level, including managing fleet operations
• Ideally be in possession of a Transport Manager CPC Qualification or the desire to work towards it
• Have a full UK driving license

What's in it for you?

• Monday to Friday Working Hours
• Recommend a Friend Scheme - refer someone to work here and you could each receive a £500 bonus
• Free Employee Assistance Programme
• Access to MyRewards - Tuffnells Reward and Recognition platform, including discounts at hundreds of retailers
• 25 days annual leave (rising with length of service) + 8 days Public Holidays
• Free Uniform & PPE
• 4% Employer Pension Contribution
• Life Assurance

About Tuffnells

We are the number one next-day carrier of irregular-sized parcels and freight.

A ‘People First' business, with an open and inclusive culture, we operate a friendly business, full of passionate, enthusiastic, and dedicated people who are proud to wear the Tuffnells badge.

We believe that a culture of equality, diversity and inclusion not only benefits our company but supports wellbeing and enables our team members to feel that they belong.

We are committed to promoting a working environment based on dignity, trust and respect, and one that is free from discrimination, harassment, bullying or victimisation.

We are proud of our company values and always look to take PRIDE in what we do – People, Respect, Integrity, Deliver, Excellence.

What Next?

If you like the sound of this opportunity with Tuffnells and you match the requirements for this role and are looking for your next career move, simply apply online following the steps outlined ensuring that a full up to date CV is attached with your application.