operations manager

operations manager London, England

TikTok
Full Time London, England 73500 - 37425 GBP ANNUAL Today
Job description

operations

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

About the Team
TikTok Shop Partners (TSP) are service providers for TikTok Shop sellers to help sellers manage products, content creation and related TikTok Shop operation. TikTok Shop Partner Development team will be in charge of identifying potential TSPs and helping them to become successful on TikTok Shop with sellers.

Responsibilities
  • Establish TikTok as an e-commerce platform of choice for brands through establishing strong relationships with E-com or Ad agencies.
  • Establish themselves as the primary liaison and TikTok advocate for their agency partners, especially with key stakeholders. Drive adoption and growth with partners, with a strategic focus on high priority categories and accounts
  • Support partners throughout the development process, from identifying opportunities, inputs to strategic brief, through creative consult, production, delivery and ultimately measurement and effectiveness
  • Be responsible for TikTok Shop Partners' (TSP) GMV performance and growth by educating and training TSP with short video and live strategy, helping TSP to identify opportunities for growth
  • Responsible for the TSP incentive system and activities to encourage TSP's engagement based on TSPs' different development stages, using research, survey and data analysis to further help them improve
Work with category team to manage TSP's seller's performance, also matching suitable sellers with TSP
Qualifications
Requirements
  • Bachelor's Degree or above; 2+ years of experience in project management, merchant acquisition, vendor management, procurement or e-commerce platform partnership development
A detailed understanding of the agency landscape
  • Logic, analytical and good at problem solving and framework building; Strong at negotiation and partner development
  • Data driven; an analytical thinker and experienced in using data and metrics to drive decisions
  • Willing to always be on-the-go and be stationed in local merchant/TSP sites
  • Excellent ability to solve problems and deal with uncertainties
  • Excellent communication and negotiation skills, both in the team collaboration and with partners/sellers
  • Fluent in English
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

operations manager
TikTok

www.tiktok.com
London, United Kingdom
Shou Zi Chew
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Internet & Web Services
2016
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