operations manager London, England
Job description
About Us:
Rayan Facilities Management Ltd, is a trusted provider of bespoke and customised security services, facilities maintenance/management, and man guarding solutions.
Our services cover a wide range of areas, including property management, cleaning services, IT services, and CCTV installations. With a focus on cost-effectiveness and efficiency, we ensure that our solutions are optimised to meet all specific requirements.
At Rayan Facilities Management, we are devoted to high-security standards and your peace of mind. Our dedicated team is available round the clock, providing 24/7 support to address any concerns or emergencies promptly.
We prioritise the safety and protection of your assets, personnel, and premises. Whether it's implementing advanced security systems, conducting regular maintenance checks, or providing professional man guarding services, we go the extra mile to ensure your business operates in a secure environment.
Experience the difference with Rayan Facilities Management Ltd, where our commitment to bespoke solutions and unwavering devotion to high-security standards sets us apart.
The Role:
Solving logistical challenges to meet our business service levels both independently and as part of the team. You’ll have a network of colleagues and our 24-Hour Control Room to provide support, guidance, and reassurance.
Ensuring the timely and accurate reporting of all incidents following attendance to client locations, and escalation to our dedicated control room and SLT.
Performing on-site welfare checks on static officers in the field. Maintaining high standards by challenging behaviours, sharing examples of best operating practices, supporting with the delivery of uniform and PPE, and communicating the needs of colleagues through in-person questionnaires.
Informing the evolution of operating practices, escalating changes in the field environment that inform thorough and regular documentation amendment.
Liaising with control room team with resourcing planned events, reactive and ad hoc requests.
Visit sites across the region minimum of 10 sites a week to conduct routine welfare visits for all staff throughout the area of responsibility.
Communicating and building relationships with a range of stakeholders including business clients, members of the public, and emergency services.
To carry out any other reasonable tasks and/or instructions as directed by line manager.
What we offer:
Salary £25k per annum increasing to £27k upon completion of probation period.
Company Vehicle
Pro-rata 28 days a year holiday entitlement.
Ample opportunity for overtime.
Ongoing training and development support.
Pension Scheme in line with auto-enrolment.
Company funded SIA licence renewal.
Opportunities for progression within the business.
Opportunity to work with a growing and professional company.
Requirements and Skills:
Ability to interact with employees, contractors, consultants, visitors, and management as well as local police and fire authorities
Excellent communication and awareness skills
Experience in working in a similar role
Knowledge of security techniques and site and local emergency procedures
Good numerical, interpersonal and communication skills, must be able to demonstrate effective verbal and written communication.
Able to demonstrate working knowledge of MS Office (Word, Excel and Outlook)
Minimum of 2 years driving experience and over the age of 25 (Manual)
Excellent organizational and leadership skills
SIA licence
Committed and reliable
Job Type: Full-time
Salary: £25,000.00-£27,000.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
- Overtime
- Weekend availability
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Experience:
- Supervising: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
