operations manager

operations manager Knoxville, TN

Pulse Final Mile
Full Time Knoxville, TN 65000 - 50000 USD ANNUAL Today
Job description

Are you a skilled Operations Supervisor with strong communication skills and the ability to handle multiple projects simultaneously? If so, we have an exciting opportunity for you to join our team at Pulse Final Mile. As an Operations Supervisor, you will play a vital role in coordinating operations and ensuring seamless delivery experiences for our customers.

Responsibilities:

  • Coordinate the flow of communication between carriers, customers, clients, and retail partners.
  • Provide on-site warehouse support daily to ensure carrier teams and drivers adhere to procedures outlined by client SOW (Scope of Work).
  • Oversee the recruitment, onboarding, and performance of carriers.
  • Foster and maintain strong relations with carriers and clients alike.
  • Ensure prompt resolution of shipping discrepancies, damaged goods, and in-home damage claims.
  • Interface with end customers to guarantee effective in-home delivery experiences.
  • Prepare and maintain monthly operating reports, including relevant statistics and customer service scores.

The ideal candidate for this fast-paced role is innovative, goal-oriented, and capable of working closely with both the Sales and Marketing teams to execute operations efficiently. A strong sense of urgency, along with the ability to work independently and collaboratively as part of a team, is essential to excel in this position.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Knoxville, TN: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

operations manager
Pulse Final Mile

Related Jobs

All Related Listed jobs

Tesco Colleague - Worksop Gateford Rd Superstore
Tesco Worksop, England 11.02 GBP HOURLY Today

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time. Click here to read more.

Customer Assistant
Morrisons New Brighton, England 20897 - 21911 GBP ANNUAL Today

Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy.

Visas and Immigration - Customer Services Group - Executive Officers
Home Office Sheffield, England 25750 - 27650 GBP ANNUAL Today

Developing and maintaining good working relationships with customers and both internal/external stakeholders to deliver what is required.

Assistant Manager
Tortilla Norwich, England 31500 GBP ANNUAL Today

Amazing discounts on cinema tickets, Apple products, holidays, high street shops and more through Perkbox! You will join us on a *full-time, permanent contract

Support Worker
Dimensions UK Ltd Bar Hill, England 21900 - 28083 GBP ANNUAL Today

Supporting people with social activities such as visiting the London eye, going to car boot sales, local walks and holidays. Full time- 37.5 hours per week.