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• Extended health care
• Dental care
• Disability insurance
• Life insurance
• Employee assistance program
• On-site parking
• Paid time off
• RRSP match
• Employee Stock Purchase Plan
• Tuition reimbursement
• Discount on water and other products

We are currently looking for a Region Manager to join our team at our location in Mississauga, ON and oversee the region of Ontario and Northeast USA.

Compensation : $100000 - $150000 / year depending on experience

• MIP Bonus : 30%

Responsibilities:

• The Region Manager of Home and Office Delivery will provide leadership to a team of District Operations Managers and Warehouse Managers responsible for the delivery of bottled water, coffee, and tea to our residential and commercial customers.
• The Region Manager will establish a high-performance culture that attracts, retains and develops associates with the common purpose of safety, customer service, and sales following Primo Water North America's standard practices.
• The Region Manager will be directly responsible for the route delivery and warehousing functions in their geography and will be comfortable collaborating with cross-functional partners to drive business results while managing their financial outcomes.
• Establish a customer centric culture by demanding urgency and process execution in real-time service oversight, flawless recovery, and daily coaching of Route Sales Representatives
• Champion safety culture by actively leading Primo Water North America's Core Safety Principals
• Lead the adherence to PWNA's standards for all branch processes related to customer service, order delivery, route loading, facility and inventory management
• Support the personal and professional development of leadership direct reports through performance objectives and coaching
• Responsible for maintaining staffing levels within Region through talent acquisition, development, and retention
• Conduct one-on-one meetings with Operations/Warehouse Managers and establish corrective plans as needed
• Develop cross-functional partnerships with Production, Supply Chain, Fleet, Sales and Customer Care to drive results
• Drive Net Promoter Score within market through communication, training, and employee engagement
• Implement employee and leadership development programs, training initiatives, evaluation programs, and cultural/engagement programs.
• Inspire revenue growth through active sales leadership (upselling and new customer acquisitions)
• Share best practices with peer team and leaders to drive productivity improvements and realize cost reductions
• P & L oversight and accountability
• Serve as key catalyst of change by actively leading direct reports through transformational business initiatives

Requirements :

• BA/ BS Degree strongly preferred
• Experience successfully managing multiple facilities and large teams (e.g. 20+ people) of service, operations, or warehouse employees required
• Passion for working safely and demanding safe work behaviors from direct reports
• Open-minded to change and capable of leading a team through resistance
• Ability to effectively manage, develop and train direct reports to support the company vision, goals and objectives
• Excellent written, verbal communication, and interpersonal skills
• Strong knowledge of financials, financial analysis and Profit & Loss statements
• Experience managing and anticipating business challenges and changes
• Ability to listen and respond to information effectively and influence decision makers
• Proven ability to develop leadership bench
• Strong sales techniques, communications, negotiation and customer service skills
• Ability to be innovative and creative
• Strong technical ability and knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook

Primo Water welcomes and encourages applications from people with disabilities. Reasonable accommodations will be provided on request for candidates taking part in all aspects of the selection process.