Operations Manager Bushey, England
Job description
About the Role
Attenborough Surgery is looking to recruit a third operations manager to join our team at the surgery. The role is offered on a full time basis of 37.5 hours per week, over 5 days.
The post-holder will work in conjunction with another two operations managers, reporting to the practice manager and GP partners, to provide a timely and responsive service for the implementation and maintenance of all business, administrative, clinical and patient services.
- be part of a team responsible for producing performance and quality standards within the practice, managing data quality issues and providing advice and guidance to all practice staff in the use of the clinical system.
- oversee the claims process for work undertaken as part of enhanced national or local services.
- oversee a team acting as practice administrators for the clinical system and as practice co-ordinators for IT hardware issues, working closely with the alliance and shared services as responsibility for computer hardware is transferred.
About the Candidate
If you are an experienced manager looking for a new and exciting challenge, we would love to hear from you.- Excellent leadership skills and a proven track record in operational management;
- A background in general practice management would be an advantage but is not essential;
- Motivational and leadership skills, to develop a loyal and dedicated team;
- Strong interpersonal, organisational and multi-tasking skills;
- Strong skills and experience in HR, as well as an up-to-date knowledge of current employment legislation, premises management, IT and complaint handling;
- Experience of working to targets and KPIs;
- Experience of the ability to develop, implement and embed policies, procedures and guidelines;
- Experience of working within a team and independently;
- Experience of working in an ever-evolving environment, with an ability to cope with regular change;
- Ability to use initiative and judgement;
- Forward thinking with a solutions focused approach.
About Us
Attenborough Surgery is a long established, award winning, forward thinking GP practice. We have a practice list-size of approximately 30,000 patients and are based over 4 surgery sites within 15 minutes drive of each other, serving the population of Bushey and Watford. We are less than 5 minutes' drive from junction 5 of the M1.
We are a single practice primary care network and a well-established training practice, respected for our collaborative working, training, teaching, and personal development within our team.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
