Operations Manager Wakefield, England
Job description
Menzies Distribution are looking for an Operations Manager to join our team. Providing a first class service with our team in Wakefield, this role is based on a basic 40 hour week working Monday-Friday.
This role will be located out of Wakefield, however travel will be required to other northern sites in the region.
You will be responsible for maximising the performance of the regional operations by directing the daily, weekly and monthly activities, providing leadership, motivation, training and development of the workforce, executing against customer requirements. Ability to manage remote teams where necessary and dealing with customers on a daily basis.
Operations Manager Duties:
- Maintain a safe working environment
- Accountable for the management and supervision of the dispatch operation.
- Manage, support and develop the operational team
- Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI’s.
- Liaise, support and develop effective working relationships with internal and external customers
- Partly Responsible for compliance including H&S
- Assist the Regional Manager in ensuring all operational performance standards are met
- Line management responsibility for the relevant Human Resources Policies
- Undertaking reviews as necessary and giving feedback
- Plan and arrange for the training and development of operational staff
- Ensure and monitor effective use of driver and vehicle resources
- Establish and develop working relationships with the customer
- Compile and analyse operational and financial performance data to identify service efficiencies and improvement around, MPG, Tachos, fuel and damage.
- Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld
- Travelling between MDL sites across West Yorkshire
Operations Manager Requirements:
- ‘Right To Work’ in the UK
- Knowledge of Drivers Hours, Tachograph and WTD legislation.
- Knowledge of Health & Safety.
- Able to manage, motivate and develop people
- Budget management
- Project management
- KPI development and measurement
- Ability to plan and organise effectively to meet deadlines
- Ability to use and understand computerised systems including TMS and WMS systems
- High level of accuracy and numeracy, keen eye for detail
- Transport management experience
Benefits:
- 31 Days Annual Leave (Plus, 2 Fixed)
- Company Pension Scheme
- Car Allowance - travel required to other sites
- Private Healthcare
- Cycle to Work Scheme
- Life Cover
- Eye Care
- Free On-Site Parking
INCLUSION
Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.
We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate
