Operations Manager

Operations Manager Remote

Kapek Ltd
Full Time Remote 33000 - 34000 GBP ANNUAL Today
Job description

Job Description

We are looking for an enthusiastic and flexible business development manager. You are a self-starter who can assist in implementing new market opportunities while supporting the existing business operations. This role involves working closely with the CEO, and includes:

  • Negotiating contracts with existing and new electronics manufacturers to support our existing and new products
  • Monitoring product stock levels and schedule manufacture to meet projected customer demand and ensure our products are in stock
  • Managing our internal stock if integrated circuits (ICs) to ensure we always have a pipeline of chips ready, without overinvesting cash
  • Monitoring supplier performance and implement QA and testing processes to ensure our product quality stays high
  • Managing payments to suppliers to ensure we get the best terms but the supplier is also paid on time
  • Managing general finances and cash flow to ensure the company stays financially healthy
  • Preparing reports of company performance for the CEO to use with pitching to investors
  • Assisting our accountant and bookkeeper with quarterly VAT returns and claiming R&D Tax credits
  • Quoting, invoicing and payments management from customers to achieve high profit margins without disincentivizing larger orders
  • Reach out to new potential customers who reach out to us
  • Provide stellar customer service to existing customers
  • Speaking with customers to learn about their applications and identify new opportunities for us to provide value
  • Assisting in documenting and shipping components to suppliers and products to customers
  • Managing basic SEO and marketing for the website, and directing the creation of new content on the BigCommerce platform.
  • Monitoring the page views of the website and notifying the developer of any potential issues
  • Documenting company processes on Notion to help develop a Standard Operating Procedure (SOP)

Job Requirements

  • Ability to work independently with little or no supervision
  • Ability to keep a later work schedule from 11am to 7pm
  • Occasional ability to work at later hours on urgent customer service issues
  • Excellent verbal and written communication in English, Mandarin and Cantonese
  • A desire to understand the electronics industry on a deeper level
  • A flexibility to solve a wide range of problems

Further comments

As a small growing company, we are looking for enthusiasm and a willingness to learn more than we are looking for experience in the electronics industry.

Job Types: Full-time, Permanent

Salary: £33,000.00-£34,000.00 per year

Benefits:

  • Flexitime
  • Sick pay
  • UK visa sponsorship
  • Work from home

Schedule:

  • 8 hour shift
  • Flexitime
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Education:

  • Bachelor's (preferred)

Work Location: Remote

Reference ID: BB-JOB-0323-1

Operations Manager
Kapek Ltd

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