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Job description

Operations Manager - Addiction
40 hours per week

Northern England - Remote/ ability to travel to Centre's in Northern England

HMP Group are recruiting on behalf of our client who are a rehabilitation provider committed to the treatment and care for those suffering with addiction.

If you are a professional, Operations Manager who has a passion to change lives, we are interested in speaking with you!

The benefits of being a Counselor in the team:

• Supportive and encouraging personal development plan
• Opportunities to train and complete qualifications
• 28 Days Holiday rising to 33 Days after 5 continuous years of service
• Company pension scheme
• On-site parking at every centre
• Claim mileage
• Expenses paid for including Hotel accommodation when required
• Flexible schedule and working pattern
• Company Laptop
• Employee benefits and discounts
• Blue Light Card - Discounts at thousands of stores

Essential criteria:

• Has knowledge of the legal framework principles covering service management, health and safety and people
• Has Operations Manager experience with an understanding of the substance misuse treatment system
• Has Clinical and regulatory knowledge
• Has previous experience managing staff
• Holds experience in performance management of organisations and people
• Can create and develop high performing teams

Duties & responsibilities of the Operations Manager:

• To ensure that each centre under remit provides high quality care and meets regulatory responsibilities.
• Ensure centres are compliant against the companies policies and procedures, Health and Social Care Act 2008 (Regulated Activities) Regulations & CQC fundamental standards, NICE Guidelines, Health & Safety, Employment Law, Data protection and other relevant regulation and legislation, across all services.
• To ensure performance objectives are met within each centre which include retention, occupancy, successful admissions, outcomes, reviews etc.
• To contribute to the operational plan and action tasks and objectives.
• Continually improve and develop centres in line with industry standards and corporate and commercial strategy.
• To line manage and ensure registered managers are competent, compliant and meet expectations. Responsibilities would include: Monthly supervision, training, targets & objectives, performance management, compliance and managing risk, HR, H&S, CQC Support, reporting and communication.
• Support including expertise, safeguarding, serious untoward incidents, compliance issues, complaints, medication errors, operational issues, safety, risk management.
• To lead on CQC-related matters and support registered managers.
• To oversee and manage HR responsibilities and matters for centres under remit.
• Ensure systems are compliant and used in line with expectations. These include and are not restricted to Atlas, KIPU, Sirvoy, Shared Drives.
• Responsible for overseeing spending, purchasing and training at centre level and seek approval from Head of Operations.
• Health & Safety Lead – Ensure all centres and staff under remit meet standards
• Oversee and manage the quality system for services in remit. To ensure delivery of audit, inspection, reporting and corrective action, for continual improvement of the performance of services and care.

Job Type: Full-time

Salary: £47,000.00-£60,000.00 per year

Benefits:

• Company pension
• Free parking
• Health & wellbeing programme
• On-site parking

Work Location: Remote