Job description
Senior Operations Manager
Bouygues Energies & Services Solutions - Chelmsford
Key activities:
- Take profit and loss responsibility for those projects allocated to you
- From resources available, draw together and manage teams to deliver owned projects
- To be accountable for the service delivery in accordance with business systems
- Through a recognised process, create strategic, operational and tactical programmes to demonstrate how projects will be delivered. Set and manage management and client expectations through clear communications centred around programme/construction programme, budget (internal / external) and the quality of services delivered during live projects until completion and post completion
- To manage the development of detailed Work Method Statements, Risk and COSHH and CDM
- To appoint, manage, monitor and co-ordinate consultants as required and the on site
- In accordance with contract forms, manage projects within the specified terms
- In conjunction with Purchasing Department colleagues prepare and issue documentation for schedules of rates, quotations, tenders and term contracts as appropriate. Carry out tender evaluations and check that returned documents conform to requirements
- Provide urgent management information when required, weekly up-dates and monthly management information for pipeline, cashflow, budgetary and ‘Gestion’ purposes
- To develop business opportunities within and external to the contract where appropriate
- To ensure that SLAs from subcontractors are met and exceed the requirements of the TFM contract and that sub-contracts are negotiated, reviewed and renewed actively and in line with the needs of each individual project.
Gather organise and provide information required for report purposes to meet all contractual obligations including KPI’s and maintain such records - To maintain all project administrative activities on site
- To undertake Authorised Person’s roles and participate in out of hours operational management team as part of Contract business continuity plan
- Manage supply chain in accordance with company policy and procedure ensuring formal performance feedback is provided to the procurement team
Skills & qualifications:
- Will come from a Hard FM background with an Engineering qualification to ONC / HNC in a relevant discipline
- Previous experience working in a healthcare environment essential
- Strong track record of working effectively in a customer-focused environment and experience in the development of new business opportunities across the FM sector
- Must have experience of managing staff within facilities management and excellent communication
- Will have an understanding of statutory compliance and contract deliverables
- Will have experience of managing multi-functional teams
Our excellent benefits package includes:
- Generous holiday allowance
- Company share scheme
- 2 paid volunteering days a year
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
Why Bouygues E&S Solutions?
Bouygues Energies & Services Solutions (BYES) is an international business operating in over 25 countries and employing over 13,500 people. The company is part of the Bouygues Group – a global brand employing over 130,000 people in 80 countries within the construction, engineering, civil works, energy services, telecommunications, and media sectors.
In the UK, Bouygues Energies & Services is a leading provider of facilities management (FM), energy services, highways, and complex engineering solutions across the public and private sectors.
Bouygues E&S Solutions is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We place a strong emphasis on continual development, both professional and interpersonal. Currently over 2% of the Company’s payroll is spent on Learning and Development activities. We have our own international and local training centres, delivering technical and management courses.
Bouygues Construction UK was awarded the Top Employers United Kingdom and Top Employers Europe certification. We are also proud to have been awarded Investors in People Gold, which demonstrates our commitment to our people.
Be Yourself!
Here at Bouygues we value the creativity and innovation that our diverse workforce brings, encouraging people from all backgrounds, particularly those from underrepresented communities to apply. By joining us, you will be inspired to bring your full self to the workplace, speak up and share your unique ideas. You will also have an opportunity to join our employee led diversity & inclusion communities such as WeLink (women network), Encompass (LGBTQ+), Kaleidoscope (BAME), Disability and Wellness peer support network, Parents and Carers network.
We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of gender, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We value your privacy and we are committed to protecting your personal details. If you choose to apply for this role, please do not include any sensitive data on your CV which reveals (directly or indirectly); your race or ethnic origins, your political, philosophical or religious opinions, or your membership of a trade union, your social security number, or information which relates to your health or sexual orientation or to any criminal convictions.
In addition, you’ll benefit from:
Pension, Company share scheme, cycle to work scheme