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Operations Manager

Hi, we’re GivEnergy – and we’re thrilled to find you here.

You find us in the throes of a period of hypergrowth, having grown 500% last year, with no signs of slowing down.

Due to this continued success, we’re looking to recruit an Operations Manager to join our ever-expanding team. Reporting directly to our soon to be appointed Managing Director, this role will play a crucial role in establishing and leading our Operations Department.

We don’t like to toot our own horn, but our equipment is truly revolutionising energy consumption as we know it. Are you ready to join us and help change the world?

Who Are We?

GivEnergy is a manufacturer of electronic equipment designed to manage energy use and production. Our mission is to empower energy freedom for all. We specialise in our range of inverters and battery systems which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money. Last year we diversified into the smart plug arena (providing our end-users with real-time data and autonomy of energy usage) and we have plans to roll-out our very own electric vehicle charger and all-in-one system over the next year. On top of all this, GivEnergy Europe was formed at the end of 2022, and we’re excited to continue our success across the pond.

The industry is booming and there couldn’t be a better time join the renewable industry.

What you’ll be doing:

Key accountabilities for this role will be to:

• Direct and control the work and resources of the businesses operations, helping to drive its mission of empowering energy freedom for all.
• Establish and oversee the Operations Department, collaborating closely with the executive team to define objectives, strategies, and key performance indicators for the department.
• Develop and implement operational policies and procedures to streamline processes, improve efficiency, and ensure compliance with relevant regulations.
• Identify areas for process improvement and implement measures to enhance productivity, reduce costs, and increase overall operational efficiency.
• Manage and optimise the supply chain, including inventory management, procurement, and logistics, to ensure timely delivery of products or services.
• Lead and mentor a team of operations staff, including the Heads of Health & Safety, Warehousing, and Supply Chain, providing guidance, training, and performance feedback to foster a high-performing and cohesive department.
• Collaborate with cross-functional teams, particularly Sales and Finance, to ensure effective communication and coordination of operational activities.
• Monitor and analyse key performance metrics, prepare regular reports, and present findings and recommendations to senior management.
• Stay updated on industry trends, best practices, and technological advancements in operations management, and recommend innovative solutions to improve processes and drive business growth.
• Implement and maintain robust systems for quality control and risk management, ensuring compliance with applicable regulations and standards, especially regarding goods movement and lithium-ion batteries.
• Foster a culture of continuous improvement, teamwork, and accountability within the Operations Department.
• Spearhead the implementation of operations management software and tools, including potential warehouse management software, to enhance operational efficiency and effectiveness.
• Warehouse management:
• Goods inwards: put away, replenishment and picking.
• Goods outwards: across one primary and one secondary warehouse.
• Managing the UK import of product with designated freight forwarding partner, and managing strategy stock transfers to other regions e.g. EU, and Africa.
• Manage the transport and logistics of all shipment in the UK across a range of carrier solutions.
• Managing the stock in the Field Service loop and stock in the repair process from customers, including replacement and reverse logistics.
• Working closely with Sales and Marketing to create a demand forecast and then create a stock ordering plan with the GivEnergy factory in China to replenish stock and direct shipment to customers. Planning the new product development stock plans and cut over from old to new products.
• Manage all stock in the UK ensuring goods in and out are accurately recorded and reconciled with the financial records.

What we’re looking for:

This role will be a combination of office and site based, so being able to commute to Stoke-on-Trent is really important. Due to the seniority of this role, we’re looking for the following qualifications and skills:

• Bachelor's degree in Business Administration, Operations Management, or a related field. A master's degree is a plus, OR Proven work experience as an Operations Manager or in a similar role, preferably within the manufacturing/renewables/energy storage/distribution industry.
• Strong knowledge of operations management principles, supply chain management, and process improvement methodologies.
• Experience in logistics and import of goods from China.
• A background in a distribution business would be advantageous.
• Demonstrated experience in establishing and leading operational departments or teams.
• Excellent leadership and interpersonal skills, with the ability to motivate and develop a high-performing team.
• Analytical mindset with the ability to identify problems, analyse data, and develop effective solutions.
• Strong project management skills, with the ability to prioritize and manage multiple tasks and initiatives concurrently.
• Exceptional communication and presentation skills, with the ability to effectively communicate complex concepts to various stakeholders.
• Proficiency in using operations management software and tools.
• Familiarity with relevant regulations and compliance standards in the energy storage industry, especially regarding goods movement and lithium-ion batteries.

Why work with us?

In a world which feels pretty uncertain right now, there couldn’t be a better time to join the thriving energy battery storage industry as it charges from strength to strength. We’ve just moved into our new Head Office building in Newcastle-under-Lyme, and we’re also redeveloping our Chemical Lane manufacturing site too. In return for your hard work, this is what we bring to the cable:

• Regular performance-based salary reviews.
• The opportunity to earn 2 generous bonuses each year (a profit share scheme and a performance-based bonus too).
• Regular Company events, shows and exhibitions.
• Work in a fun, relaxed environment with a smart/casual dress code, and free Company branded workwear provided.
• We love to home-grow our talent, so there’s plenty of opportunities to progress and grow and bags of continuous professional development.
• Discounts available on our products. *
• Access to a workplace pension scheme.
• Join our team of foodies, with free tea and coffee provided onsite with regular snacks thrown in too.
• Come to work every day and know you’re playing your part in changing the world – this is just about as close as we can get to guaranteeing you job satisfaction!

* Terms apply

Job Types: Full-time, Permanent

Salary: Up to £50,000.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Stoke-on-Trent: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's (preferred)

Experience:

• Operations management: 2 years (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person