Operations Manager Aylesford, England
Job description
The Vacancy
At Evri we understand that searching for your first job, your next job, or that big promotion is a huge milestone. Here at Evri we always think about what it’s like to be in your position when making those big decisions. It takes courage to make change happen in your life, and we’re here to help you with that.
You’re not just a number to us. You’ve got to know you’ll love working here. It’s as important to us as you ‘being the right fit’. We want to help you feel what it’s like to work at Evri, to see the value you can bring to any of our roles, and how we can help you grow. We’re never one-size-fits-all. Our careers are as unique as you are.
Evri is leading the way in creating responsible delivery experiences and our team at the Maidstone Depot have a Operations Manager Nights role which just might be perfect for you! Our people are extremely important to our business, without them we wouldn’t be where we are today, striving to do the best for our customers and clients. If you like what you hear, then we’d love you to apply!
Job purpose:
Reporting to Depot General Manager, the purpose of this role is to oversee and review operational processes to ensure depot productivity, cost, quality, and service are met. To develop resources within the depot to create accountability and manage talent and develop succession plans to ensure operational capability is sustainable. This role will work in partnership with other parts of the business to including Hubs and Delivery to ensure an end to end service is met.
ABOUT THE ROLE
- To create and deliver the operations budget and forecast as agreed with the DGM.
- To lead a robust and efficient peak planning process with effective sortation and transportation including parcel shops
- To ensure the warehouse and parcel shop meets operational targets, KPIs, maintains control of the cost base by constantly reviewing operational processes to ensure depot productivity.
- To ensure legal & company compliance is adhered to, the right standards are set to ensure a safe & secure warehouse and parcel shop operation in the depot. This includes ISO accreditation, financial reporting, WTD & AWR Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
- To provide leadership to depot warehouse teams, ensuring all colleagues are safe, trained, engaged. Role modelling a high performance and fully accountable management team and depot, Recruit and maintain optimal staffing levels to deliver KPIs, ensuring colleagues are inducted & knowledge gaps identified & develop colleagues within the area of accountability to ensure operational capability is sustainable.
SKILLS/QUALS
- Computer Literate (Advanced Excel mandatory – SQL or Python preferred)
- Level 5 Management Qualification or equivalent
- IOSH Qualification or equivalent
- CPC National certificate or equivalent. (Or commit to obtaining through Evri)
- Problem solving and planning effective contingencies and solutions.
- Experience in 3rd party logistics, transport, and team leadership.
- Demonstrable evidence of achieving operational management of KPI’s and SLA’s.
- Able to work flexibly including ability to cover the operation 24/7
At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.
About Us
Every parcel, every person, every place – every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.
Job Types: Full-time, Permanent
Salary: £42,000.00-£47,000.00 per year
Benefits:
- Canteen
- Company car
- Employee discount
- Flexitime
- Free or subsidised travel
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Flexitime
- Night shift
Ability to commute/relocate:
- Kent, ME20 7XL: reliably commute or plan to relocate before starting work (required)
Experience:
- Operations management (preferred)
Work Location: In person
Reference ID: HERCO890850
