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operations manager London, England

Estée Lauder Companies

Full Time London, England 107880 - 100000 GBP ANNUAL Today

Job description

Store Expansion & projects

Actively participates to achieve Le Labo’s expansion by being responsible for aspects of planning, critical path coordination and project delivery.
Supports achieving project budgets by keeping an eye on costs.
Supporting line manager with communication with shopfitters, design team and any other third parties involved in projects.
Reviewing and setting store contracts alongside the procurement team.
Supports line manager with all other business projects on the roadmap.
Develop strategic partnerships with all levels of the business, particularly with other territories, and maintain productive relations with stores and your colleagues.

Compliance, processes & coaching.

Create and maintain with the support of your line manager written processes/procedures for best practice, consistency and reduced tasking tailored to each territory and specific needs.
Contributes to reduce stock loss by supporting on stocktakes, running in store shrinkage reports and investigates findings.
Collation of measurable tools to identify opportunities/ training requirements.
Protect the assets of the business by ensuring each location meets the required company standards across all fields.
Ensure operating processes are carried out correctly within each market and regularly sample.
Support the team to maximise sales potential by the correct use of all resources, team motivation and contribution.
Act as the main point of contact for stores for any operational topics.

H&S and maintenance

Ensures quality, customer care and Health & Safety standards are met at our locations.
Responsible for in store facilities and risk Management to ensure no stores present any risks and meet all regulations for audit purposes.

IT support

Assists with POS updates and IT procurement for new stores as well as breakfix for existing openings.
Works alongside IT teams to ensure all issues are dealt in a timely manner.

Qualifications

Fluent in English
Multi-tasking and hands-on approach
Excellent communication skills
Excellent administration, organisation, and time-management skills.
Able to identify priorities and delegate.
Understand and demonstrate Brand personality
Positive team building
Personal accountability and integrity
Effective planning and organization
Developing others / coaching
Innovation
Strategic thinking /Problem solving

Beneficial:

Second European language is a plus.
Previous project manager / retail operations experience will be highly valued.
Health and safety knowledge.
Understanding of different markets and the specific operational requirements.

Job: Retail - Corporate
Primary Location: GB-ENG-London
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 2310311

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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