Operations Manager Stratford, London, England
Job description
Domain: Project Managers/Facility Management
Job type: Standard
Schedule:
Equans is looking for an Operations Manager to join our team in Stratford on a temporary basis for the next 10 months. This is a full-time role working 37.5 hours per week. On offer is a competitive salary of £60,000-£65,000 dependent upon skills and experience, company vehicle or allowance, bonus, and benefits package.
This is an exciting opportunity for an experienced Operations Manager to join an account of significant size and complexity. We are looking for a Senior Operational manager with experience in multiple sectors, such as Corporate, Local, and central government, Education and Manufacturing and Industry to manage hard FM, Soft FM, Grounds and Gardens at the Queen Elizabeth Olympic Park. You will support the Organic Growth Agenda through the cross selling of TFM and reduction in carbon footprint, optimise profitability of the contract and take ownership of P&L. Lead on the management of risk as well as opportunity, in a safe and compliant manner as well as provide leadership to ensure compliance with statutory and Company practices across all service lines. Develop and maintain strong relationships with Customers generating value and ensuring long-term business opportunities for the contract, collaborate with the Business Development Team to develop objectives, pipeline and specific opportunities.
What will you deliver?
This is a complex role as it is focused on delivery of services to an important customer, to drive organic growth and be intrinsically linked with our work winning ambitions for driving Zero Carbon solutions as well as delivery and development of solution across multiple locations.
Responsible for an Operational delivery of the QEOP contract with respect to delivery, Health and Safety, staff, growth, and financial performance to agreed targets.
Responsible for safe, compliant operation of the contract.
Responsible for ensuring operations are delivered in a safe and efficient manner to the standard required commercially, as well as ensuring EQUANS internal processes and policies are adhered to. While Safety is a priority for our People, engagement and Responsible Business initiatives are also key aspects of the People Agenda.
Leadership–
Ensuring financial performance is achieved to meet agreed targets for COI, cash and organic growth.
Ensuring accurate reporting in relation to financial, operational, People and customer feedback.
Work closely with functional leads in Safety & Environment, Technical & Projects, Commercial & Risk, People & Engagement to deliver all aspects of Services.
Customer Relationship Management-
The post holder will be expected to manage Customer relationships at a strategic level working through a specific key account model and promoting Customer Advocacy.
Organic Growth-
The post holder will be responsible for organic growth within their region and with the Sales Function they will contribute to bid strategy and generate solutions.
Innovation and Entrepreneurial thinking-
The post holder will support product development and innovation to ensure EQUANS is continuously leading and meeting Customer expectations within the Energy and FM Sector.
Leading and directing the team to ensure the region has a high-performance culture, with continuous improvement a focus for all activities, retention of business accreditations and focus on employee engagement.
What can we offer you?
On offer is a competitive salary, car or car allowance, bonus and benefits package, which includes;
25 days annual leave (+ public holidays)
Life Cover equivalent to 2 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app
Who are we looking for?
Ideally qualified to degree level or equivalent experience.
Significant experience operating at an Account Manager/ Operations Manager role delivering FM and/or outsourced Solutions, ideally in multiple sectors.
Appreciation of the Energy and FM market including next steps solutions.
An understanding of the use of data and breakthrough technologies.
Excellent commercial and financial acumen with experience of running P&L
Inspirational people leader with experience of working collaboratively with a multi-disciplinary team in a matrixed organisation.
Excellent presentation, influencing and motivation skills.
Who are we?
Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.
In the UK & Ireland, Equans is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.
Equans’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.
Equans is a Bouygues group company.
What’s next?
If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.
At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.
For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.
The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers.
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Job location: Stratford Greater London United Kingdom
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