operations manager London, England
Job description
Facilities Management Operations Officer
Eden Brown Synergy is currently working in partnership with a Public Sector Organisation in London which is looking to recruit a Facilities Management Operations Officer on an interim basis. The organisation is transitioning to new services and new contractors over the coming months and need some additional support to meet an increased demand in services. This is a fantastic opportunity to join a friendly, collaborative team of FM professionals, used to sharing ideas and working together at pace.
As a Facilities Management Operations Officer you will support with a wide range of duties including:
- Customer service - being the first point of contact for queries.
- Supporting stakeholder engagement.
- Managing the FM Webdesk by progressing and closing works.
- Managing enquiries and mailboxes.
- Working closely with the wider FM Support team, prioritising work and rotas such as office moves and changes, deliveries, meeting room set up, etc.
- Arranging and inputting data for audits and inspections for example to check Health & Safety, cleaning standards, meeting rooms and public areas.
- Supplier contracts administration, including utilities, building services, cleaning, security, waste management.
- Finance administration such as invoicing, journals, POs, service charges and recharges.
- Maintaining records, performance analyses and dashboards.
- Preparing documentation and spreadsheets.
- Producing meeting notes and action plans recording and dissemination.
Qualifications and Experience Required:
- Previous experience working within a similar role.
- High level of literacy and numeracy skills.
- High level of IT skills, for example using Google Workspace and WordPress.
- High level of accuracy and attention to detail.
- Great people skills.
- Ability to multitask.
This role is initially for 3 months and is paying £250 per day umbrella inside IR35. The role will be based on site 5 days a week.
Eden Brown Synergy is an equal opportunities employer.
* Previous experience working within a similar role.* High level of literacy and numeracy skills.* High level of IT skills, for example using Google Workspace and WordPress. * High level of accuracy and attention to detail. * Great people skills. * Ability to multitask.
