operations manager London, England
Job description
- Contract Type: Permanent / 37.5 Hours Per Week
- Location: London E3 3JG
- Salary Circa £50K + Company Car or Cash Alternative and Bonus
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of over £2 billion, that can offer you great benefits and plenty of opportunities to progress your career
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!
DPD is a Valuable 500 company and a Disability Confident Employer
Job Description
We are looking for experienced and motivated Operations Managers for our new site in London Docklands. We are looking for Manages who
- Thrive working within a pressured, fast paced and time-bound environment
- Actively manage change both operationally and through process improvement
- Are comfortable work to strict KPI’s including but not exclusive to service level, cost, Health and Safety and productivity.
- The ability to oversee projects and assist in the development of future plans and strategy for your site
DPD operates across 7 days so you will need to be flexible to work 5 shifts from 7 to include weekends. The roles on offer include
Operations Manager - Collection and Delivery
- Responsible for overseeing the management of our self employed Franchise Drivers contracts at Depot level raising any issues to the attention of the franchise department
- To monitor and champion levels of service provided and actively seek and lead improvement activities.
- To manage and continually review the collection and delivery operation in line with the company’s policies and procedures within key measures of performance.
- To manage Business Start training in conjunction with the Regional On Job Trainers to ensure that new Owner Driver Franchisee’s are fully trained
- All aspects of the Sites Fleet ensuring compliance to both Legal legislation and company policy
Operations Manager - Sortation
- To manage all operational procedures in line with company policy.
- To control manpower planning, including recruitment, liaison with agencies, advertising and interviewing and retention of employees. This will include holiday planning, inline with operational requirements.
- To implement and monitor the effectiveness of the Health and Safety policy, ensuring and maintaining a safe working environment.
- To control cost through planning and review of financial reports
- To effectively manage employees through communication, appraisals and training.
About You
You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team. Additionally we would also expect:
- Experience of monitoring performance, with the ability to analyse data in order to identify improvements and successfully implement change.
- Outstanding communication skills with the ability to influence strategy.
- Decisive and effective decision-making, problem resolution and time management skills.
- Demonstrate high levels of resilience, self-motivation and flexibility.
- Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
