Job description
Benefits/ Perks:
- Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more
- Competitive compensation plan plus Bonus potential
- Complimentary CPR/AED Re-certifications
- Benefits including group health insurance, disability insurance, life insurance, time-off benefits like vacation and holidays, and others
- Complimentary Crunch gym membership
- Discounts on services, products, and much more!
- Hiring, terminating, scheduling, training and continued development of support staff, including front desk, maintenance and kids crunch
- Conduct a minimum of 3 daily club walk throughs to ensure the club maintains high standards of cleanliness
- Ensure the highest levels of customer service with all member interactions and touch points
- Assist in collection of member payments
- Ensure the highest execution of all company and club initiatives
- Meet deadlines for all company reports and directives
- Professionally handle member concerns as it relates to constructive feedback regarding operations, contract requests, such as freezes, cancellations, and billing
- Demonstrate ability to operate company tracking and operating systems
- Ensure the club meets standards for maintenance, safety, security, and physical plant operations
- Conduct walk through of the club with club mechanic utilizing weekly mechanic checklist and forward relevant information as to expeditiously handle operations issues
- Report all equipment and facility issues by utilizing company procedures
- Ensure visible maintenance items have proper signage posted
- Train opening and closing managers to prepare club for operations readiness
- Execute the processing/submission and approval of payroll
- Manage employee relation matters such as time and attendance, professional conduct and work performance
- Establish controls of expenses and purchasing of club supplies and maintain at or below budget
- Follow up for quick turnaround of items in dis-repair
- Demonstrate ability to articulate variances in expenses versus budget
- Communicate effectively with above club personnel
- Communicate effectively by holding weekly and individual meetings with all key club personnel
- At least one year club/gym experience preferred
- At least one year management experience preferred
- Fluent in English (proficient reading and writing skills)
- Excellent organizational and communication skills
- Strong customer service skills
- Ability to successfully multi-task
- Strong customer service skills
- Good follow up skills
About Crunch Fitness
CEO: Keith Worts
Revenue: $25 to $100 million (USD)
Size: 1001 to 5000 Employees
Type: Company - Private
Website: www.crunch.com
Year Founded: 1989